Associate Director, Nexus, Global AML Team

Be an integral member of the AML teams daily operations providing quality client service with the guidance of MUFGs core values of Trust Challenge & Empowerment Passion for Clients Openness and Honesty.

• Support the quality control review process of daily deliverables adhering to company and department policies and procedures relating to AML Data Governance and Outsourcing 
• Be a main contact for daily client inquiries and deliverables within your team striving to consistently complete deliverables within SLAs escalate any client or deliverable issues where required and appropriate
• Respond to queries from Clients Investors Fund Managers or internal MUFG Departments adhering to a high quality standard and provide assistance and guidance to the team members in query responses
• Through experience provide guidance to colleagues within the team in daily tasks processes and deliverables
• Actively participate in regular team check-in meetings/calls sharing information ideas and supporting colleagues in a positive team culture
• Support management in department initiatives projects risk mitigation
• Support and Promote MUFGs core values of Trust Challenge & Empowerment Passion for Clients and Openness and Honesty

Qualifications :

• Diploma or Bachelor degree in a business related field preferred or relevant experience
• 2-4 years experience in financial services fund administration asset management banking or client service
• Demonstrate an ability to problem solve and provide guidance assistance when required
• Attention to detail and accuracy
• Client/customer service experience
• Knowledge of AML processes and related functionalities
• Strong PC-based experience
• Time management and organizational skills with ability to prioritize and meet deadlines
• Professional written and verbal communication skills
• Demonstrate business logic and risk adverse approach to processes
• Demonstrate leadership/responsibility within a team in AML fund administration or relevant industry

Remote Work :

No

Employment Type :

Full-time