Salesforce Quality Engineering Manager

Can you imagine a world without music Neither can we.

Key Details
Were expanding and maturing our Salesforce delivery (Sales/Service/Experience Cloud and custom) and require a hands-on Quality Engineering Manager to set the strategy build robust automation (primarily Provar) and embed quality by design. Your mission is to increase release confidence and velocity while reducing cost-to-serve by minimising defects in production and shortening feedback loops.

What you will be doing

Quality leadership & strategy

• Own the endtoend QE strategy for Salesforce: unit component system integration regression UAT non-functional.
• Define and govern Definition of Ready/Done test entry/exit criteria and quality gates aligned to release governance.
• Establish riskbased testing aligned to business value and regulatory priorities.

Test automation (Provar-first)

• Design implement and scale Provar frameworks: modular test assets page object patterns robust selectors parameterised data.
• Integrate Provar into CI/CD (e.g. Azure DevOps/Bitbucket/Gearset/GitHub Actions/Jenkins) enable scheduled nightly suites and PR gating.
• Build strategies for test data (synthetic masked prod-like) environment parity and resilient selectors across UI changes.
• Maintain traceability: user story acceptance criteria test casesautomated suites reports.

Engineering enablement

• Champion shiftleft practices (BDD/TDD contract testing API-first) code review quality and testability patterns.
• Coach engineers and analysts on writing testable user stories and executable acceptance criteria (Gherkin where useful).
• Partner with Release/Environments for scratch org usage ephemeral test environments and reliable pipelines.

Nonfunctional quality

• Establish baseline and tooling for performance security and accessibility testing; integrate checks into pipelines.
• Define SLOs/SLIs for Salesforce user experience (e.g. page load query time) and automate monitoring where feasible.

People leadership

• Lead mentor and develop QAs; set career paths standards and communities of practice.
• Manage partner testers; ensure outcomebased contracts quality SLAs and knowledge transfer.

Reporting & continuous improvement

• Own quality metrics and OKRs: automation coverage change fail rate escaped defect rate MTTR cycle time flaky test rate.
• Run rootcause analyses and quality retros; drive remediation and preventative improvements.

You will have

Required

• Previous experience in Quality Engineering/QA with Salesforce experience and experience leading or managing QE/QA teams.
• Proven expertise with Provar (test design framework build data strategies CI integration reporting).
• Handson with CI/CD for Salesforce (Azure DevOps/Bitbucket/Gearset/GitHub Actions/Jenkins) Git branching (trunk or GitFlow) code reviews.
• Strong understanding of Salesforce architecture: metadata Apex Flows profiles/permission sets packaging sandboxes/scratch orgs.
• API/integration testing (REST/GraphQL Postman/Insomnia contract testing) and mocking/stubbing patterns.
• Solid test design (equivalence partitioning boundary analysis riskbased test selection) and traceability practices.
• Excellent stakeholder communication; able to influence Product/Engineering simplify complexity and report succinctly.

Desirable

• Salesforce certifications (Admin Platform App Builder Platform Developer I) Provar certification ISTQB (Advanced/TTA).
• Performance testing (JMeter k6) security testing basics (SAST/DAST Salesforce Shield familiarity) a11y fundamentals (WCAG).
• Experience with Playwright/Selenium and API contract testing (e.g. Pact) where appropriate beyond Provar.
• Exposure to data masking/subsetting tools and environment strategy.
• Domain knowledge in subscriptions licensing payments or contact-centre operations.

If you play or perform music in your business you will usually need TheMusicLicence and thats where we come in. TheMusicLicence from PPL PRS allows you to legally play music in your business or organisation and covers virtually all commercially released music. This includes millions of the most popular and well-loved songs and recordings not just from the UK but also from around the world.