Director, Payments Technology

Our Story & Purpose:

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2300 diverse individuals access competitive rewards and benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

We are seeking a Director Payments Technology to lead the strategy design and delivery of Vancitys end-to-end payments ecosystem. This is a senior hands-on technology leadership role accountable for modernizing payment rails across retail SMB and commercial members strengthening fraud technology platforms and ensuring compliance with Payments Canada and Interac modernization mandates while working closely with business partners to translate strategy into scalable secure and resilient technology solutions.

This role will lead Vancitys transition from legacy Interac e-Transfer implementations to RTR connectivity working with Payments Canada and industry partners to embed evolving mandates into a multi-year technology roadmap. A core component of this mandate is building and evolving a robust fraud engine that enables real time detection proactive prevention and secure by design payment experiences that reinforce member trust across all channels.

This is a Fullâtime Permanent role based and will report directly to the VP Digital and Technology Platforms. Our head office is based in Vancouver but we are open to candidates in BC and Ontario. While this position is for an existing vacancy and provides a remote work arrangement you will be expected to be onâsite for events and business demands.

How Youll Make an Impact:

• Defining and executing the enterprise payments and fraud technology roadmap across Interac RTR ANR EFT/ACSS Lynx and related Payments Canada initiatives
• Engaging with Payments Canada to translate mandates rule changes and modernization milestones into executable delivery plans
• Modernizing payment rails supporting retail SMB and commercial members including Interac (v3.x through v3.7) EFT RTR card networks and SWIFT
• Delivering RTR connectivity including real time routing clearing and settlement capabilities
• Owning the evolution of the enterprise fraud engine including real time scoring decisioning platforms transaction monitoring and case management
• Ensuring fraud controls are embedded directly into payment journeys to prevent losses while preserving seamless member experience and trust
• Ensuring tight integration across payment flows fraud platforms core banking systems and digital channels
• Partnering with architecture to define target state payments and fraud platforms aligned with cloud strategy and core modernization
• Leading cross functional teams delivering complex payments and fraud modernization initiatives
  
  

What Youll Bring to the Team:

• 10 years of experience in financial services technology with deep expertise in payment rails and fraud systems
• Hands-on experience delivering Interac e-Transfer RTR ANR EFT/ACSS and related national payment rails
• Demonstrated experience designing and operating enterprise fraud engines real time decisioning systems and secure transaction platforms
• Strong knowledge of Payments Canada modernization programs including RTR Lynx ACSS and ISO 20022
• Experience embedding fraud by design into digital and payment experiences to strengthen member trust and reduce losses
• Proven experience translating regulatory and business requirements into executable payments and fraud technology roadmaps

Youll Thrive Here If You Are:

• A strategic and hands-on technology leader Moving comfortably between setting an enterprise payments and fraud roadmap and diving into technical details across RTR Interac EFT/ACSS Lynx and core banking integration.
• A payments and fraud domain expert Bringing deep experience with national payment rails ISO 20022 and enterprise fraud engines and knowing how to translate complex mandates and rules into clear executable plans.
• A member-trust champion Passionate about secure-by-design real-time payments experiences that prevent fraud reduce losses and protect member confidence across all channels.
• A collaborative influencer Skilled at aligning architecture risk digital operations and external partners such as Payments Canada around a common modernization agenda.
• A change-ready systems thinker Energized by modernizing legacy platforms navigating ambiguity and orchestrating complex cross-functional initiatives to deliver resilient and scalable solutions.

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

This role offers a salary range of$148000 to $182805 per annum. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

***Open until Filled***

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

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Required Experience:

Director