Ecommerce Merchandiser
Chicago, IL - USA
Job Summary
Full-Time Paid Position Salary: $70000 - $80000 Annually Chicago IL (Hybrid Remote)
We offer a competitive compensation package that includes a base salary a performance-based bonus comprehensive benefits and equity participation aligned with the roles scope and impact.
About Us
Monica Andy is a digitally native brand that makes grow-with-you organic essentials for moms babies and kids sizes newborn to 14. Inspired by the birth of her daughter first-time mom Monica Royer created Monica Andy in 2014 to deliver the softest GOTS-certified organic fabrics limited-edition prints and mix-and-match essentials to discerning parents everywhere. With superior customer service a no-questions-asked return policy hassle-free gifting options like the Hospital Cuddle Box and even the option to visit a local Guideshop for assistance Monica Andy is the choice of informed parents and gifters who expect the best. We exist to empower and inspire every parent on lifes most precious journey celebrating parenthood through a supportive community exceptional experiences trusted resources thoughtful products.
MAs CoreValues:1) Self-awareness 2) Empathy 3) Intellectual Honesty 4) Positive Energy 5) Judgment
What does the E-commerce Merchandiser do
The E-commerce Merchandiser is responsible for managing and maintaining the product catalog while optimizing the end-to-end digital shopping experience across our direct-to-consumer website and Amazon channel. This role partners cross-functionally with Creative Operations Planning Design Marketing and external partners to ensure products are accurately represented launched on time and merchandised effectively so customers can discover the right products at the right time throughout their shopping journey.
This leader will report to the VP of DTC Ecommerce.
Job Responsibilities
DTC Product Creation & Catalog Management
- Manage product creation and integration across Shopify and Brightpearl (ERP)
- Own bundle creation and maintenance across systems
- Maintain accurate product data (titles copy URLs tags attributes)
- Ensure timely high-quality product launches (imagery copy setup)
- Maintain seasonal merchandising tools (masters linesheets) and support marketplace/dropship onboarding
DTC Product Imagery & Site Content
- Partner with Creative and Merch teams on shot lists and sample coordination
- Collaborate on seasonal site content strategy and execution
- Coordinate with imagery vendor on collecting and compiling both single product and bundle web assets ahead of launch
- Ensure image tagging is accurate and SEO-friendly
- Maintain up-to-date content across all site categories
DTC Site Audit Customer Journey
- Maintain collection pages navigation and product merchandising to ensure accurate product discovery
- Ensure all products are live shoppable and surfaced on the correct landing pages
- Audit the site daily to identify and resolve UX issues broken links and technical errors
- Manage site updates and launches (site flips) including QA and Trello workflow management
- Optimize the customer journey using merchandising tools (e.g. Nosto) including A/B testing and performance analysis
DTC Reporting & Data Management
- Pull sales reports for each location using Shopify analytics and generate location-specific sales reports
- Pull inventory reports for each location using BrightPearl and compile the data into a spreadsheet for replenishment analysis
- Maintain item master data to ensure accuracy across systems
Amazon Channel Management
- Partner with agency and internal stakeholders to drive Amazon growth
- Manage Amazon catalog setup including listings variations bundles and imagery
- Execute merchandising strategies including A content Brand Store updates and reviews (Vine)
What Were Looking For
- 34 years of experience in e-commerce merchandising or a related role
- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
- Experience working cross-functionally to drive execution and business results
- Proficiency in Shopify Excel/Google Sheets and backend merchandising tools (ERP systems like Brightpearl a plus)
- Analytical mindset with the ability to translate data into actionable insights
- Strong organizational communication and problem-solving skills
- Experience with onsite merchandising tools (e.g. Nosto) and A/B testing methodologies is a plus
- Experience with Amazon merchandising and operations is a plus
- Ability to adapt quickly to changing priorities and business needs
Benefits
- Comprehensive Medical Dental Vision Plans
- FSAs HSAs
- Life Disability Benefits
- EAP On-Demand Wellbeing Resources
- Caregiver Support Program
- Wellbeing Resources on MarketPlace Perks at Work
- Financial Wellbeing Support provided by My Secure Advantage
- Commuter Benefits Program
- Adoption Assistance Program
- Training and Development
- 401(k) Savings Plan
- Unlimited Vacation
- Paid Sick Leave
- Generous Parental Leave
- Employee Discounts
- Generous Paid Company Holidays
Monica Andy is an equal opportunity employer and makes employment decisions based on merit. Monica Andy policy prohibits unlawful discrimination based on race color religious creed sex gender identity marital or veteran status age national origin ancestry citizenship physical or mental disability medical condition genetic information or characteristics (or those of a family member) sexual orientation pregnancy or any other consideration made unlawful by federal state or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.
About Company
The finest organic baby clothing, accessories & essentials for real life families. Sustainably sourced, GOTS certified cotton and safe, trusted nursery essentials curated by parents who have been there before.