Investment Operations Manager
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Job Location:
Houston, MS - USA
Monthly Salary:
$ 100000 - 130000
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
Willis Johnson Wealth is a fast-growing wealth management firm where operational excellence plays a critical role in delivering a consistent and high-quality client experience. Our clients rely on us not only for thoughtful financial advice but for reliable systems precise execution and seamless coordination behind the scenes.
We work quickly manage a high volume of client relationships and maintain a high bar for accuracy and responsiveness. Our operations team plays a central role in ensuring the investment platform functions smoothly allowing advisors and portfolio managers to focus on serving clients.
If you enjoy building systems improving processes and solving complex operational challenges in a fast-paced environment you will thrive here.
If you prefer highly siloed roles or environments where operational improvement and innovation are limited this will not be the right fit.
The Opportunity
We are seeking an experienced Investment Operations Manager to lead the operational infrastructure supporting the firms investment platform.
Reporting to the Managing Director of Operations this role oversees the daily execution and long-term improvement of investment operations including trading workflows portfolio accounting reconciliation billing investment data management and custodial coordination.
This leader manages the Investment Operations team and serves as the operational bridge between the Investment Committee Wealth Management advisors custodians and internal operations teams. The role is responsible for ensuring operational reliability while continuously improving systems processes and controls that support the firms continued growth.
This role is ideal for a candidate who enjoys building scalable systems improving operational efficiency and leading teams in a fast-growing wealth management environment.
Qualifications
Bachelors degree in Finance Accounting Economics or related field
Series 65 required or willingness to obtain within the first 60 days
58 years of experience in investment operations or wealth management
Experience supervising and mentoring operations staff
Strong understanding of trading workflows portfolio accounting reconciliation and billing processes
Experience working with custodians such as Fidelity or Schwab
Familiarity with portfolio management platforms such as Orion
Strong attention to detail organization and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Preferred (not required):
CFA CIPM CFP or similar industry designation
Experience working in a growing RIA or institutional investment platform
Essential Responsibilities
Investment Operations Leadership
Lead the day-to-day execution of the firms investment operations function
Supervise Investment Operations Associates and Specialists ensuring accurate and timely workflow execution
Provide coaching mentorship and performance feedback to team members
Balance workloads and manage operational priorities across the team
Serve as the primary escalation point for operational issues
Trading & Portfolio Operations
Oversee execution of daily trading workflows across custodians
Ensure trades are implemented in accordance with portfolio models and client account guidelines
Monitor account drift cash balances and portfolio allocations
Coordinate closely with Portfolio Managers and Investment Analysts on portfolio implementation
Oversee resolution of trade errors corrections and custodian exceptions
Reconciliation & Operational Controls
Oversee daily and monthly reconciliation processes between custodians and portfolio accounting systems
Ensure discrepancies are identified and resolved promptly
Monitor operational risk and implement controls to ensure data accuracy and trade integrity
Maintain operational documentation and process controls
Performance Reporting & Data Quality
Oversee preparation and reconciliation of portfolio and model performance reporting including maintenance of firm-wide reporting standards and oversight of GIPS-compliant monthly performance analysis
Ensure investment data accuracy across custodians portfolio accounting systems and CRM platforms
Review monthly reporting outputs and resolve discrepancies
Support preparation of materials for Investment Committee meetings
Billing Oversight
Oversee quarterly asset-based billing processes
Review fee calculations and ensure billing accuracy
Coordinate with Wealth Management teams to resolve billing exceptions
Custodian & Platform Coordination
Serve as the primary operational contact with custodians such as Fidelity or Schwab
Manage trade processing issues reconciliation inquiries and service escalations
Oversee administration of investment operations systems such as Orion and ByAllAccounts
Ensure integrations between custodial platforms portfolio systems and CRM systems remain accurate and functional
Process Improvement & Operational Scaling
Identify opportunities to improve operational efficiency automation and reporting accuracy
Support implementation of new operational systems and technology tools
Maintain documentation of operational workflows and procedures
Assist leadership with operational capacity planning as the firm continues to grow
Support onboarding of new custodians platforms and investment capabilities
Compliance & Cross-Team Collaboration
Partner with Compliance to ensure adherence to trading policies regulatory recordkeeping and operational best practices
Assist with audit requests and regulatory inquiries related to investment operations
Collaborate with Wealth Management teams to resolve complex operational client issues
Technology Environment
Our investment operations team works with a range of industry platforms including:
Orion Portfolio Solutions
ByAllAccounts account aggregation software
Custodial trading and reporting platforms (e.g. Fidelity Wealthscape Schwab Advisor Center)
CRM systems and internal operational reporting tools
Microsoft 365 and Excel-based reconciliation and reporting workflows
This role oversees the reliability integration and operational effectiveness of these systems as the firm continues to grow.
Why Join Us
A collaborative high-performing team with strong values and vision
Opportunities for leadership growth and specialization
Meaningful work supporting the delivery of exceptional client service
An environment that rewards initiative accountability and operational excellence
Compensation & Benefits
Salary range: $100000 $130000 depending on experience
Eligible for a 15% 30% discretionary bonus based on performance
401(k) plan with firm contributions of up to 7% in the first year and up to 10% with tenure
11 paid holidays and 15 PTO days to use at your discretion
Employer-paid Health Dental and Vision insurance premiums for individuals and families
Employer HSA contributions
Employer-paid Life and Long-Term Disability insurance
High-performing team members may have the opportunity to participate in firm ownership over time
Willis Johnson Wealth is a fast-growing wealth management firm where operational excellence plays a critical role in delivering a consistent and high-quality client experience. Our clients rely on us not only for thoughtful financial advice but for reliable systems precise execution and seamless coordination behind the scenes.
We work quickly manage a high volume of client relationships and maintain a high bar for accuracy and responsiveness. Our operations team plays a central role in ensuring the investment platform functions smoothly allowing advisors and portfolio managers to focus on serving clients.
If you enjoy building systems improving processes and solving complex operational challenges in a fast-paced environment you will thrive here.
If you prefer highly siloed roles or environments where operational improvement and innovation are limited this will not be the right fit.
The Opportunity
We are seeking an experienced Investment Operations Manager to lead the operational infrastructure supporting the firms investment platform.
Reporting to the Managing Director of Operations this role oversees the daily execution and long-term improvement of investment operations including trading workflows portfolio accounting reconciliation billing investment data management and custodial coordination.
This leader manages the Investment Operations team and serves as the operational bridge between the Investment Committee Wealth Management advisors custodians and internal operations teams. The role is responsible for ensuring operational reliability while continuously improving systems processes and controls that support the firms continued growth.
This role is ideal for a candidate who enjoys building scalable systems improving operational efficiency and leading teams in a fast-growing wealth management environment.
Qualifications
Bachelors degree in Finance Accounting Economics or related field
Series 65 required or willingness to obtain within the first 60 days
58 years of experience in investment operations or wealth management
Experience supervising and mentoring operations staff
Strong understanding of trading workflows portfolio accounting reconciliation and billing processes
Experience working with custodians such as Fidelity or Schwab
Familiarity with portfolio management platforms such as Orion
Strong attention to detail organization and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Preferred (not required):
CFA CIPM CFP or similar industry designation
Experience working in a growing RIA or institutional investment platform
Essential Responsibilities
Investment Operations Leadership
Lead the day-to-day execution of the firms investment operations function
Supervise Investment Operations Associates and Specialists ensuring accurate and timely workflow execution
Provide coaching mentorship and performance feedback to team members
Balance workloads and manage operational priorities across the team
Serve as the primary escalation point for operational issues
Trading & Portfolio Operations
Oversee execution of daily trading workflows across custodians
Ensure trades are implemented in accordance with portfolio models and client account guidelines
Monitor account drift cash balances and portfolio allocations
Coordinate closely with Portfolio Managers and Investment Analysts on portfolio implementation
Oversee resolution of trade errors corrections and custodian exceptions
Reconciliation & Operational Controls
Oversee daily and monthly reconciliation processes between custodians and portfolio accounting systems
Ensure discrepancies are identified and resolved promptly
Monitor operational risk and implement controls to ensure data accuracy and trade integrity
Maintain operational documentation and process controls
Performance Reporting & Data Quality
Oversee preparation and reconciliation of portfolio and model performance reporting including maintenance of firm-wide reporting standards and oversight of GIPS-compliant monthly performance analysis
Ensure investment data accuracy across custodians portfolio accounting systems and CRM platforms
Review monthly reporting outputs and resolve discrepancies
Support preparation of materials for Investment Committee meetings
Billing Oversight
Oversee quarterly asset-based billing processes
Review fee calculations and ensure billing accuracy
Coordinate with Wealth Management teams to resolve billing exceptions
Custodian & Platform Coordination
Serve as the primary operational contact with custodians such as Fidelity or Schwab
Manage trade processing issues reconciliation inquiries and service escalations
Oversee administration of investment operations systems such as Orion and ByAllAccounts
Ensure integrations between custodial platforms portfolio systems and CRM systems remain accurate and functional
Process Improvement & Operational Scaling
Identify opportunities to improve operational efficiency automation and reporting accuracy
Support implementation of new operational systems and technology tools
Maintain documentation of operational workflows and procedures
Assist leadership with operational capacity planning as the firm continues to grow
Support onboarding of new custodians platforms and investment capabilities
Compliance & Cross-Team Collaboration
Partner with Compliance to ensure adherence to trading policies regulatory recordkeeping and operational best practices
Assist with audit requests and regulatory inquiries related to investment operations
Collaborate with Wealth Management teams to resolve complex operational client issues
Technology Environment
Our investment operations team works with a range of industry platforms including:
Orion Portfolio Solutions
ByAllAccounts account aggregation software
Custodial trading and reporting platforms (e.g. Fidelity Wealthscape Schwab Advisor Center)
CRM systems and internal operational reporting tools
Microsoft 365 and Excel-based reconciliation and reporting workflows
This role oversees the reliability integration and operational effectiveness of these systems as the firm continues to grow.
Why Join Us
A collaborative high-performing team with strong values and vision
Opportunities for leadership growth and specialization
Meaningful work supporting the delivery of exceptional client service
An environment that rewards initiative accountability and operational excellence
Compensation & Benefits
Salary range: $100000 $130000 depending on experience
Eligible for a 15% 30% discretionary bonus based on performance
401(k) plan with firm contributions of up to 7% in the first year and up to 10% with tenure
11 paid holidays and 15 PTO days to use at your discretion
Employer-paid Health Dental and Vision insurance premiums for individuals and families
Employer HSA contributions
Employer-paid Life and Long-Term Disability insurance
High-performing team members may have the opportunity to participate in firm ownership over time
Required Experience:
Manager
About Company
Our fiduciary, fee-only financial advisors offer financial planning and wealth management services and provide unbiased advice for your financial roadmap.
