Change Manager (CEMI)

Working Title: Change Manager (Remote)

No Visa Sponsorship is available for this position.

This is a 3 year term appointment which may be ended or extended based on organizational needs funding availability and performance.

About the Cornell Experience Modernization Initiative and Donor Engagement and Experience Project:

TheCornell Experience Modernization Initiative (CEMI) is a multi-year program designed to improve the experience of students faculty staff alumni donors patients and partners by unifying and enhancing administrative systems and processes across all Cornell University locations. Its name CEMI is said as See Me because the focus is on you: the people who use Cornells systems and data to accomplish your goals.

CEMI Donor Engagement and Experience Project (DEEP):

This project is a major multiyear effort to modernize and unify donor and engagement technology across Cornells Ithaca and Cornell Tech campuses Weill Cornell Medicine (WCM) and the Lab of Ornithology.

What will you do:

The Change Manager plays a critical role in supporting the successful delivery of the Cornell Enterprise Management Initiative (CEMI) Program and the CEMI Donor Engagement and Experience Project (DEEP). Reporting to the Assistant Director of IT Change Management with a dottedline relationship to the Associate Vice President AAD Operations & CEMI DEEP Project Team Leader this position supports a major multiyear initiative to modernize and unify donor engagement and advancement technologies across Cornells Ithaca and Cornell Tech campuses Weill Cornell Medicine (WCM) and the Cornell Lab of Ornithology.

This role focuses on the people side of change helping individuals and teams prepare for adapt to and sustain new processes technologies and ways of working introduced through CEMI and DEEP. The Change Manager evaluates change impacts assesses stakeholder readiness and supports adoption through communications training engagement and continuous feedback.

Approximately 50% of this role is dedicated to the DEEP Project with the remaining 50% supporting change management activities across the broader CEMI Program portfolio.

This is a 3 year term appointment which may be ended or extended based on organizational needs funding availability and performance.

Remote Opportunity and Required Travel

• This position is eligible for remote work within the United States; however preference will be given to candidates located in the New York area. An on-site presence in Ithaca is required approximately 23 times per year to support departmental and university initiatives. The university reserves the right to modify suspend or terminate the remote or hybrid work arrangement at any time.

While position responsibilities vary every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative collaborative open and welcoming; showing respect compassion and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Required Qualifications:

• Bachelors degree and at least 3 years of demonstrated experience in organizational change management with working knowledge of change management principles methodologies and tools; or an equivalent combination of education and relevant experience.
• Completion of Prosci Change Management training and/or certification or a demonstrated willingness to obtain certification within a defined timeframe.
• Proven ability to influence build consensus and trusted relationships and navigate diverse stakeholder groups including senior leaders within complex and decentralized organizational environments.
• Strong analytical and creative problemsolving skills with a high level of attention to detail and a proactive initiativedriven approach to work.
• Facilitation skills and experience leading workshops stakeholder sessions training sessions or change network activities.
• Excellent written and verbal communication skills with the ability to clearly convey complex information to varied audiences.
• Demonstrated ability to manage multiple priorities and work effectively under tight deadlines while delivering accurate highquality results.
• Proficiency with Microsoft Office applications (Excel Word PowerPoint) Teams and SharePoint with comfort working in Salesforce or similar CRM systems.
• Experience working effectively with consultants crossfunctional project teams and senior leaders across multiple units or campuses.
• Ability to adapt quickly manage ambiguity and remain flexible in a rapidly evolving environment.
• Comfort operating in an environment with evolving priorities ambiguity and multiple concurrent initiatives.
• Ability to cultivate and develop inclusive working relationships with students faculty staff and community members.

Preferred Qualifications:

• Experience working on largescale transformation or multiyear program initiatives particularly involving technology adoption or business process redesign.
• Experience supporting organizational technology or processdriven change initiatives ideally within a complex decentralized or highereducation environment.

Application Information:

• A resume is required for further consideration for this position. A cover letter expressing alignment with Cornells mission and this role is strongly encouraged. When applying through our system please remember to attach your application materials (Cover Letter and Resume) in PDF format.
• No Visa Sponsorship of any kind is available for this position.
• No Relocation assistance will be provided for this position.

Rewards and Benefits

• This position is based in Ithaca New York however the successful applicant may perform this role remotely anywhere within the United States. Employees who work remotely may receive multiple W-2 Forms depending on their work location. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State. The university reserves the right to modify suspend or terminate the remote or hybrid work arrangement at any time.
• Cornell receives national recognition as an award-winning workplace for our health wellbeing and sustainability. Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits Working at Cornell.
• Our leave provisions include health and personal leave three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off Working at Cornell
• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards Working at Cornell.

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