RT Specialty a division of Ryan Specialty is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property casualty professional lines transportation and workers compensation providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients which has established us as a leader in the industry.

Position Summary

What will your job entail

Job Responsibilities:

Develops and oversees the implementation of strategic plans and initiatives for the claim advocacy team optimizes claim resolution outcomes and enhances client satisfaction.

Leads the team of Claims Advocacy Specialists provides direction and mentorship to ensure effective claims handling.

Manages escalations of complex claims issues provides guidance and delivers resolution.

Collaborates with senior management to formulate and execute strategic initiatives that deliver organizational growth enhance profitability and maintain a competitive edge in the market.

Fosters and nurtures strong relationships with key clients insurance carriers and industry stakeholders.

Leads collaborative efforts with underwriters legal counsel and senior management to devise and execute innovative strategies for claims management and risk mitigation.

Represents business interests in complex negotiations with insurance carriers clients and other stakeholders while ensuring regulatory compliance.

Conducts regular performance assessments audits and evaluations to gauge team effectiveness identifies areas for improvement and implements corrective measures as needed.

Spearheads initiatives aimed at bolstering operational efficiency streamlines claim handling procedures and optimizes resource allocation within the claim advocacy team.

Stays abreast of industry trends regulatory shifts and emerging risks to proactively identify opportunities for refining processes and adapting claims advocacy strategies.

Required Experience:

6 years of experience in the Insurance Claims Processing and advocacy.

Preferred Experience:

Associate in Claims (AIC) or Certified Claims Professional (CCP)

Bachelors degree; Finance Legal Business Administration preferred. Any other related discipline or commensurate work experience considered.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race creed color religious beliefs physical or mental capabilities gender identity or expressionsexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients trading partnersand policy extends to all aspects of our employment practices including but not limited to recruiting hiring discipline firing promoting transferring compensation benefits training leaves of absence and other terms conditions and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them and their family members achieve their physical financial and emotional well-being addition to paid time off for company holidays vacation sick and personal days Ryan offers paid parental leave mental health services and more.

The wage range for this role considers many factors such as training transferable skills work experience licensure and certification business needs and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards visit our website provide individuals with disabilities reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at

The above is intended to describe this jobs general requirements. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.