Caribou Apartments Coordinator

AMHC is seeking a dedicated and detail-oriented Caribou Apartments Coordinator to oversee housing operations and support tenant well-being in a residential setting. This role combines property management tenant support and behavioral health case management making it ideal for someone who is organized compassionate and community-focused.

Position Summary

The Caribou Apartments Coordinator is responsible for the daily operations of the Caribou Apartments facility ensuring a safe healthy and supportive living environment for tenants. This role also provides direct case management services through the Behavioral Health Home (BHH) program supporting tenants and other assigned clients in achieving stability and community integration.

Key Responsibilities

Housing & Tenant Coordination

• Manage apartment applications and maintain an active waitlist
• Coordinate tenant move-ins transitions and documentation
• Maintain accurate tenant files in compliance with regulatory standards
• Monitor shared spaces and address tenant concerns to maintain a positive environment

• Financial & Facility Operations
• Support budget management in collaboration with leadership
• Collect tenant rent and implement HUD-based rent adjustments
• Coordinate and participate in HUD inspections (REAC MOR) and compliance activities
• Oversee maintenance needs vendor relationships and emergency repairs
• Respond to urgent facility issues including after-hours situations

Housing Subsidy Administration (Vickers Program)

• Manage waitlists referrals and tenant occupancy processes
• Coordinate move-ins move-outs and transfers
• Complete annual recertifications and ensure compliance with subsidy guidelines
• Coordinate required housing inspections

• Behavioral Health & Case Management
• Provide Behavioral Health Home (BHH) and Community Integration services
• Develop supportive therapeutic relationships with clients
• Assist clients in goal setting skill development and wellness planning
• Coordinate care and connect clients to community resources
• Provide supportive counseling crisis intervention and group facilitation
• Maintain accurate documentation and meet service delivery standards

General Expectations

• Maintain strict confidentiality and ethical standards
• Foster a welcoming inclusive environment for all individuals
• Collaborate effectively with team members and community providers
• Demonstrate flexibility including availability for evenings weekends and on-call needs

Work Environment & Requirements

• Work occurs in office residential and community-based settings
• Travel within the service area required
• Valid drivers license and reliable transportation required
• Ability to lift up to 40 pounds
• Reasonable accommodations available as needed

Schedule

• Full-time non-exempt position
• Hours vary based on program and tenant needs
• May include evenings weekends holidays and on-call responsibilities

Supervision

• Reports to the Residential Services Manager
• Clinically supported by the Behavioral Health Home Clinical Consultant

Why Join AMHC

• Make a direct impact on housing stability and recovery
• Work in a mission-driven supportive environment
• Gain experience in both housing operations and behavioral health services
• Opportunities for professional growth and development

This position will be divided between the Caribou Apartments 25% and Adult Case Management 75%

Associates degree in a Human Services field is required.

Two years of directly relevant experience is required.

Must be certified at the MHRT-C level at the time of hire.

Experience with housing services is a plus.

AMHC is an Equal Opportunity Employer.

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