Business Office Supervisor South Anchorage Surgery Center Full Time

Clinical Address:

South Anchorage Surgery Center

1917 Abbott Rd #103 AnchorageAK 99507

As a Business Office Lead at South Anchorage Surgery Center youll join a team and be a part of a culture thats dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance 401(k) licensure/certification reimbursement tuition reimbursement and student loan assistance for eligible roles.

Job Summary

The Business Office Lead is responsible for overseeing the day-to-day operations of business office functions including registration scheduling medical records billing collections and insurance verification. This role ensures accurate financial processing timely charge capture and exceptional customer service. The Business Office Lead supports compliance with regulatory standards and provides guidance to assigned staff to ensure operational efficiency.

Essential Functions

• Leads business office operations including patient registration appointment scheduling billing collections and medical records processing.
• Oversees insurance verification charge entry and up-front patient collections.
• Ensures timely and accurate submission of billing and supports cash collections and accounts receivable (AR) management.
• Monitors key performance indicators such as AR days and collection rates and identifies opportunities for improvement.
• Supports training mentoring and performance oversight of business office staff.
• Maintains compliance with federal state and organizational policies and procedures.
• Develops and maintains business office policies and procedures.
• Ensures positive customer service interactions and communication across all front-end functions.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 1-3 years of supervisory experience in a healthcare business office required
• 1-3 years of experience using patient financial systems (e.g. Amkai HST Vision AdvantX) required

Knowledge Skills and Abilities

• Proficiency with patient registration billing and collections processes.
• Ability to guide mentor and support a business office team.
• Strong communication skills both written and verbal with ability to interact with patients providers and staff.
• Familiarity with healthcare billing systems and front-end revenue cycle workflows.
• Proficiency in using computers and office software including Google Sheets and Docs.

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.

INDCLINIC