Medical Assistant EmployeeOccupational Health Irondequoit

Job Title:Medical Assistant

Department:Employee/Occupational Health

Location:2701 culver rd

Hours Per Week:40

Schedule:8:00 am- 4:30 pm

SUMMARY:

As a Medical Assistant your excellent customer service and communication skills directly affect patient care as well as ensuring day to day office operations run smoothly.

RESPONSIBILITIES:

Clinical Support

• Conduct pre-visit planning close care gaps and complete health maintenance and registry work.

• Obtain and document patient vital signs history and screenings; promptly report abnormalities.

• Perform EKGs phlebotomy point-of-care testing and collect/process specimens for external testing.

• Assist providers and nursing staff during procedures and clinical care activities.

• Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.

• Provide patient education and instructions under provider or RN guidance.

• Maintain exam/treatment rooms and equipment including stocking cleaning calibration and sterilization preparation.

• Order and track clinical supplies; assemble information packets and support provider communications.
  

Patient Interaction & Administrative Duties

• Support patient flow through check-in/check-out scheduling referrals insurance verification and phone management.

• Facilitate communication with patients including mailing provider updates and assisting with MyCare sign-up.

• Escort patients to ancillary services (e.g. lab radiology) as needed.
  

Team & Practice Support

• Manage medical records through abstraction scanning and filing of health maintenance and test reports.

• Compile data from patient records for quality assurance and improvement activities when requested.

• Process payments and charge entry; manage non-clinical office supplies and distribute mail.

• Perform other duties as assigned to ensure smooth practice operations.

PREFERRED QUALIFICATIONS:

• Associates degree preferred.

• 2 years of pre-hospital care activities or acute/critical care experience preferred

• Strong customer service computer and communication skills

• Medical Assistant Certification preferred

• For Elder ONE Employment: 1 year experience with frail elderly population preferred

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employees physician or delegate will be considered for accommodations.

PAY RANGE:

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience relevant qualifications specialty internal equity location and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity or expression national origin age disability predisposing genetic characteristics marital or familial status military or veteran status citizenship or immigration status or any other characteristic protected by federal state or local law.