Assistant Director of Central Neighborhood (Administrator I) Residential Life

Working Title

Assistant Director of Central Neighborhood

Administrator Level (for MPP positions only)

This position is an MPP Level Iin the California State University Management Personnel Plan (MPP) reporting to the Associate Director of Residential Education & Leadership.

SF StateUniversity

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race religion color ancestry age disability genetic information gender gender identity gender expression marital status medical condition National origin sex sexual orientation covered veteran status or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit for more information on SF States policy prohibiting discrimination and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination Harassment and Retaliation Administrator by calling or emailing

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a designated position in the California State Universitys Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Residential Life

Appointment Type

At-will

Time Base

Full-time

Work Schedule

Monday-Friday 9AM to 12 Noon and 1PM to 6PM; may work weekends and non-traditional hours and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult advice and direction to the student leader on call team members.

Anticipated Hiring Range

$6667.00 to $7082.00 Per Month ($80004.00 to $84984.00 annually)

Salary is commensurate with experience.

Position Summary

Under the general direction of the Associate Director of Residential Education & Leadership the Assistant Director of Central Neighborhood provides management support department programmatic direction and oversight of the teams operating communities within their assigned neighborhood. This position is tasked with the responsibility of visioning and leading the Residential communities.

This includes but is not limited to developing implementing and assessing residential curriculums that meet the needs of:

• First Year Continuing and Transfer Student Experience
• First Year Continuing and Transfer Living Learning Communities
• First Year Continuing and Transfer International Students
• Continual collaboration and assistance with Orientation Student Outreach Services and university First Year Experience committees.
• Being the Residential Life representative on University Committees surrounding first year experience GatorFest GatorDays etc.

They assist in the oversight of programs and administrative processes that contribute to the functioning of Residential Life. As part of this the position supports the Residential Community which consists of 6 residential communities that house approximately 2300 students primarily consisting of first time freshman and transfer students. The Assistant Directors central focus is to provide general guidance direction and oversight to the residential education staff which is comprised of a variety of full-time and part-time staff and residential student leaders (Resident Assistants). The Assistant Director serves in the place of the Associate Director during absences and may be involved in higher-level resident conduct as deemed necessary.

The Assistant Director will independently perform highly complex professional student services including but not limited to: reviewing complex individual group or organizational problems; and developing and recommending courses of actions and implementing proposed solutions. The Assistant Director must utilize a combination of high-level analytical and interpersonal skills working on complex problems from the investigation and analysis stage through the solution and implementation stage.

The Assistant Director will participate in oversee assess and make recommendations in regards to the following:

• Academic and Education Development
• Residential Curriculum Development
• Assessment
• Communication with families/guardians
• Community Development
• Counseling
• Crisis Management/Response
• Facility Management
• Leadership Development
• Living Learning Community Development
• Programming
• Recruitment and Selection
• Student Conduct
• Student Development
• Training

In addition the Assistant Director in collaboration with the Director of Residential Life will serve as a key figure in the oversight and administration of response to crisis and emergency situations which also entails an on-call rotation.

Position Information

Specialist Functions

Residential First Year Student Experience: The incumbent will be Residential Lifes primary representative for First Year Initiatives campus wide. As the MPP who oversees all first year student residential communities this person will lead all professional team members working with first year students in creating and developing a residential first year experience that aligns and compliments university initiatives. They will represent Residential Life as part of planning committees for Orientation GatorFest and various recruitment events. They will serve as the liaison to Student Outreach Services and Enrollment Management.

Residential Curriculum Development Under direct supervision the incumbent will assist in developing sustaining and assessing a comprehensive Residential Curriculum including the educational priority learning goals learning outcomes education strategies and assessment methods. The incumbent will work directly with the Residential Curriculum Coordinator/or appropriate position to oversee in hall curriculum efforts and be responsible for driving the development of curriculums specific to all first year Living Learning Communities. The majority LLCs focus on incoming first year students so its critical that this person works seamlessly with faculty campus partners and other department team members to create a thoughtful and intentional curriculum.

Supervision

The incumbent serves as the direct supervisor and Appropriate Administrator to the Residential Education Area Coordinators (up to 4 Student Services Professional staff) and indirect supervisor to live-in professional and paraprofessional staff (up to 13 Head Residents and approximately 100 student assistants). All of these staff positions are primarily responsible for the day-to-day administration of the Residential Education and Leadership programs as well as the health safety and well-being of the residential community. The incumbent interfaces directly with students parents and peers under sensitive and sometimes complex situations.

Management

People Operations Recruitment & Hiring Onboarding/Separation Payroll Training Process development Employee Engagement Performance Management and Labor Relations. The incumbent will assist in HR management risk management and labor relations issues and actions involving University property and resources. The incumbent analyzes human resource matters in the department and proposes management positions on employment matters and practices that comport with HR policies guidelines and practices at the University and CSU levels.

Assessment Initiatives In collaboration with all management level positions the incumbent will develop and take ownership of Student Learning Outcomes program assessments and resident engagement feedback including a yearly Resident survey. The incumbent will partner with professional staff to gather data from student staff and residents related to the employment and resident experience respectively. The incumbent will generate criteria for an annual report in support of evidence-based decision-making.

Academic Success Under direct supervision the incumbent will assist in developing sustaining and assessing initiatives that enrich student success and graduation; and work with the Academic Initiatives Coordinator to provide advising and support for residential academic initiative implementation in the residential communities.

Leadership Initiatives Under direct supervision the incumbent will assist in developing sustaining and assessing initiatives centered on student leadership and student leadership organization development and growth.

Project Management Under general supervision the incumbent will lead and develop student leader hiring training and development processes and programs; and lead/direct other staff members in the execution of all training development and selection for student leaders.

After Hours Response

The Assistant Director is required to live-on campus and participate in the after-hours response rotation providing consult advice and direction to the primary professional team member on duty. They must maintain a flexible schedule to meet the needs of the department and San Francisco State University. As a member of the Residential Life Leadership team the position is designated essential personnel and may be expected to respond to after-hours situation or emergencies and work some weekends and holidays. The position may be required from time to time to travel and represent the department to the public.

Professional Behavior

• Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User Friendly Principles.
• Promotes and ensures the application of human resources professional responsibilities and ethical standards.
• Other Duties as Assigned

Minimum Qualifications

A Masters Degree in higher education student affairs human services or a related field and five years of increasingly responsible administrative Residential Life experience including supervision of professional staff. Ability to carry out complex assignments without detailed instructions; strong organizational skills and the ability to plan coordinate and initiate actions necessary to implement administrative group decisions or recommendations. Ability to make independent decisions; exercise sound judgment; communicate ideas effectively in both written and verbal formats and with a diverse student faculty staff and community is essential.

The Assistant Director must be able to provide comprehensive advisement to staff and department leadership; liaise with central Human Resources and campus partners; and identify problems and implement solutions where guidelines and precedents do not exist. The Assistant Director must have the ability to reason logically analyze and define organizational and operating problems and implement appropriate responses.

Demonstrated ability and ongoing support for creating environments of social justice equity and inclusion. Develop and implement socially-just policies that promote the development of inclusive safe and accessible living environments.

The Assistant Director must be able to work effectively with a variety of individuals and should have special strengths and experience in organizational and employee development project management and supervision/management of employees. Strong administrative and organizational skills (including the ability to effectively utilize computer hardware and software tools such as Microsoft Word Excel Outlook Access and PeopleSoft). At least three years of live-in experience through a Residential Life/Housing program.

Preferred Qualifications

Previous experience in mid-level position if possible. Ability to quickly and accurately develop retain interpret and apply comprehensive knowledge about the CSU and SF State policies and procedures Title 5 of the California Education Code and the Housing License Agreement.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Lifes Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues students and the customers we serve.

We offer a competitive compensation package that includes Medical Dental Vision Pension 401k Healthcare Savings Account Life Insurance Disability Insurance Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program all geared towards the Universitys commitment to attract motivate and retain our employee.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework all work is expected to be performed in the state of California and this position is assigned to on-campus operations.

CSU strongly encourages faculty staff and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m. and can be reached at .

Please note that this position position requirements application deadline and/or any other component of this position is subject to change or cancellation at any time.