Senior Website Performance Manager

Senior Website Performance Manager

Reference number: JR254827

Location: Hybrid working - home and our office at Universal Square Manchester

Working pattern: Full Time 37.5 hours per week

Contract Type: Permanent

Number of roles: 1

Grade: K6

Salary: 51131 and 58000 per annum

We are looking for a Senior Website Performance Manager to join our team.

Role Summary

The core purpose of the Senior Website Performance Manager is to champion a fast scalable digital ecosystem that drives online revenue and customer engagement across Kaplans websites by offering a superior user experience. Leading the team as a centre of excellence for website performance and optimisation this role is key to setting and implementing best practices and ensures that all online activities are prioritised and aligned with business goals. This pivotal role serves as the key liaison with our IT team responsible for aligning the Digital UX and IT teams. The core objective is to ensure these teams collaborate efficiently continuously improving the speed of delivery and release for digital enhancements and products.

A detailed job description can be viewed here. If the link does not work for you please copy and paste the following URL into your web browser: youll bring to the role

This role would suit a commercially focused digital or ecommerce professional with experience owning web platforms or digital journeys and a strong ability to drive performance whilst aligning stakeholders around clear priorities and outcomes.

Core Competencies & Experience

• Commercial Acumen & Impact: Proven success in driving and influencing online revenue conversion and overall commercial performance. Ability to identify prioritise and deliver measurable commercial impact through a strong understanding of conversion revenue drivers and customer journeys.

• Data-Driven Optimisation: A data-driven mindset with deep experience in Conversion Rate Optimization (CRO) experimentation and performance optimisation. Must be able to interpret insights accurately and translate them into effective actions.

• Strategy & Execution: Expertise in defining comprehensive digital product strategies and translating them into clear actionable roadmaps. Requires the ability to balance high-level strategic thinking with the practicalities of delivery alignment.

• Leadership & Collaboration: Strong people management skills including experience in leading motivating and developing a team. Proven ability to work effectively across cross-functional teams (e.g. Marketing UX IT Delivery).

• Communication & Influence: Excellent and confident stakeholder management and communication skills. Must have a natural ability to build relationships influence decision-making and challenge both self and team to continually drive performance and improvement.

• Product Principles: Strong foundational understanding of digital product management principles.

What we do

Kaplan Professional is a leading provider of apprenticeships accountancy / tax / finance & banking courses and professional assessments. For almost 80 years weve helped shape the development and careers of finance professionals.

We are part of the Kaplan group one of the worlds largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1000 school districts colleges and universities professional bodies and over 10000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.

What we believe in

Our goal is for Kaplan to be a great place to work where everybody can succeed so we truly live and breathe our values: act with integrity grow knowledge empower & support create opportunity drive results together.

Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity equity and inclusion - of culture experiences perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator partner and employer Kaplan is committed to promoting an equitable world in which diverse talent can develop advance and thrive.

To view our candidate privacy notice click here.

Our Values

We live breathe and celebrate our values - they drive what we believe in how we behave and guide us in creating a culture of success.

Act with integrity

Empower and support

Create opportunity

Grow knowledge

Drive results together

What we offer

As well as a competitive salary transparent pay structures hybrid/home working where possible and paths for career progression we offer a comprehensive benefits package that includes:

28 days annual leave option to purchase more

Season ticket loan and cycle to work scheme

Big discounts on Kaplan courses for you and your family

Private medical income protection and life insurance

24/7 confidential helpline providing counselling and other support services

Company pension contributions

Maternity Adoption Shared Parental and Paternity/Partner pay which is well above statutory levels

How to apply

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on Monday 4th May 2026. Note we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Application Support

If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team .

Disability Confident Scheme

As a Disability Confident employer we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application.

Furthermore all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend.

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