Tsilhqot'in Nidlin Sutsel Ghidelh (Quality Assurance Manager)

Sutsel Ghidelh (Quality Assurance Manager)

Classification: Full time Permanent

Salary: $52.7456-$60.2324

Location: Williams Lake BC

Deadline: Until Filled

The Tŝilhqotin Nation has always asserted its inherent right to self-government including jurisdiction over its families and children. As part of this journey Tŝilhqotin Nidlin (We are Tŝilhqotin) was created to exercise jurisdiction and ensure culturally grounded family services across the Nation.

The Sutsel Ghidelh provides independent oversight to ensure Tŝilhqotin Nidlins programs and services are high-quality culturally grounded and aligned with Tsilhqotin Law and established standards. This role leads quality assurance compliance monitoring risk identification and performance evaluation processes while supporting continuous improvement efforts to strengthen services across the Nation.

The Sutsel Ghidelh will report on program and service delivery performance while overseeing budgets and financial management to ensure compliance build and maintain strong working relationships and develop performance measures outcome indicators and data systems to monitor and improve services. They will be responsible for conducting practice reviews following critical incidents identifying systemic risks and compliance gaps and providing clear recommendations for leadership and governance to strengthen service quality.

Qualifications

• Post-secondary education in a related field (e.g. Human Services Quality Management Public Administration Business Administration); equivalent combinations of education and experience will be considered.
• Minimum five (5) years progressive experience in child and family services social services or Indigenous service delivery.
• Minimum three (3) years experience in leadership or supervisory role.
• Experience in quality assurance compliance practice evaluation or performance monitoring within service delivery systems.
• Strong understanding of Indigenous child and family legislation and practice frameworks (e.g. CFCSA AOPSI delegated agency models federal legislation such as Bill C-92).
• Knowledge of Tsilhqotin Law governance culture and community context with a commitment to culturally grounded practice.
• Strong analytical problem-solving reporting and communication skills.

Working Conditions and Expectations

• Must reside in or be willing to move to Tŝilhqotin Nation territory (or Williams Lake area BC)
• Frequent travel within and outside Tŝilhqotin Territory including consistent visits to each of the six Tŝilhqotin communities
• Manual dexterity required to use desktop computer and additional hardware
• Ability to lift up to 25 lbs
• Valid BC Drivers License required
• Clean criminal records check including vulnerable sector check

Please send a resume cover letter and three references to:

Jenai Nolin

HR Generalist

Tŝilhqotin National Government

1729 South Lakeside Drive

Williams Lake BC V2G 3A9

Preference will be given to those of Aboriginal Ancestry - per Section 16(1) of the Canadian Human Rights Act.

Sechanalyagh to all who have applied. Due to the high volume of applications we receive on our job postings only candidates selected for an interview will be contacted.

Required Experience:

Manager