Sr. IT Engineering Manager, Salesforce & Vault Foster City

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.

Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.

Job Description

Sit within the global Gilead IT organization within the US Commercial Field Enablement IT team with the primary responsibility of supporting US Commercial & Medical teams for field-led events such as speaker programs exhibits & sponsorships community liaison led events etc. This role reports to the US Commercial IT Field Enablement lead.

This role will support and liaise with a broad set of business stakeholders across the US & Global Commercial & Medical Operations teams field sales and medical teams and Business Conduct. The role will be responsible for managing capabilities across multiple Salesforce and Vault platform applications and portals such as Veeva Events Management Centris Speaker Resource Center etc. Responsibilities would include managing current capabilities and tracking & executing on an enhancement roadmap.

The role will also engage across IT teams who manage/support systems within the Capability ecosystem i.e. Veeva / Vault CRM Concur Veeva Align; integration touchpoints with tools such as Master Data Management platform Commercial Analytics Hub Business Conduct Data lake as well as the broader IT teams that enable the overall working experience for the business teams we support.

Essential Job Duties & Responsibilities:

• Enhance and manage capabilities for field-led events across multiple applications and business stakeholder teams

• Work with the MSP team to ensure applications continue to meet business needs

• Work with enterprise IT teams to ensure in-scope applications remain compliant with Gilead security architecture compliance and other requirements

• Own cloud-based CRM data replication layer supporting compliance and all downstream integrations

• Manage and monitor replication pipelines for data integrity and availability

• Define and govern RPO and RTO for business-critical data flows

• Troubleshoot replication failures and latency issues

• Architect and operate the CRM data replication layer on AWS S3 ensuring high availability performance and scalability

• Partner with MDM Analytics Hub Compliance and Business Conduct teams to ensure downstream readiness

• Manage AWS S3 storage replication and cost optimization

• Works closely with the respective Product Owners for Veeva / Vault CRM Veeva Align and other field applications to ensure end user experience of field applications remains consistent and positive

Basic Qualifications:

• 12 Years with High School Diploma or equivalent OR 10 Years with AAOR 8 Years with BS / BAOR 6 Years with MS / MA / MBA

Preferred Qualifications:

• Computer Science degree or related discipline is preferred

• 5 experience in a similar role within the Biotech / Pharmaceutical industry with demonstrated applied technical and functional knowledge

• Strong understanding of Salesforce and Vault platforms

• Strong hands-on experience with AWS services including S3 Lambda IAM KMS CloudWatch Glue and EventBridge

• Strong understanding of data replication architectures

• Experience managing replication operations

• Knowledge of RPO/RTO and resiliency concepts

• High level of personal integrity consistent with Gileads core values (Excellence Accountability Teamwork Integrity and Inclusion)

• Understanding of speaker programs landscape; Business Conduct rules around attendance & spend in US

• Experience with enterprise platform / application assessments

• Experience working in a multi-vendor scenario; vendor management experience is a plus

• Cloud cost management and optimization experience

• Experience supporting governed/compliant data environments (HIPAA GDPR FDA 21 CFR Part 11)

• AWS Certified Solutions Architect

• Strong communication skills to engage directly with business users IT and vendor teams

For additional benefits information visit:

Eligible employees may participate in benefit plans subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment and is dedicated to fostering an inclusive work environment comprised of diverse perspectives backgrounds and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race color religion national origin sex age sexual orientation physical or mental disabilitygenetic information or characteristic gender identity and expression veteran status or other non-job related characteristics or other prohibited grounds specified in applicable federal state and local order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections please view theKnow Your Rights poster.

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YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.