Clinical Education Associate (Speech Language Pathology)

GENERAL SUMMARYThe Clinical Education Associate performs a variety of administrative duties to support the Clinical Education Departments goal of ensuring a successful clinical education experience through successful and timely selection and placement of student internships leading to transition from classroom to DUTIES AND RESPONSIBILITIESEnsures all required student documentation is accurate and current including health and admission requirementsWorks directly with central functions/faculty/students to maintain accurate clinical site campus meetings to explain and/or distribute pertinent materials to students as necessary as a follow-up to orientation. Inform students on who their primary point of contact will be while enrolled; answers questions and provides clarification regarding specific requirements for clinical site and the placement letters memos and other forms of communication to internal and external constituenciesWorks closely with faculty and students to facilitate successful clinical experiences; identifies student issues and addresses them in a courteous accurate and timely mannerWorks directly with clinical education faculty to ensure successful student clinical experiencesMaintains accurate student and site information in CORE and SalesforceDevelops and maintains effective working relationships with clinical site personnel to facilitate student placement; maintains contact with sites to obtain information on internship opportunitiesCommunicates coordinates and confirms with clinical sites to determine internship availability and placement for students via email and telephone in a timely and professional mannerMaintains accurate and confidential student clinical education files in accordance with University FERPA and HIPAA requirementsResponds to site affiliate inquiries and questions; addresses concerns in a courteous accurate and timely mannerPerforms duties in support of Universitys core valuesMaintains databases such as CORE/Salesforce as needed for all programCreates and delivers reports as requested by department head to faculty for the purpose of student placement Creates and delivers reports as requested by department headProactively and strategically seeks placement offers from clinical partnersAdheres to and upholds department process and policies regarding placement processDrives collaboration and One University model OTHER DUTIES AND RESPONSIBILITIESMay perform other duties and responsibilities that management may deem necessary from time to IN ORGANIZATIONReports to: Manager Clinical Education Positions Supervised: This position has no direct reports but may manage student worker schedules and timesheets if assignedTECHNICAL MANAGERIAL & PEOPLE SKILLS REQUIREDTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Incumbents will be evaluated in part based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential and/or EXPERIENCEHigh school diploma; Undergraduate degree in healthcare or business preferred1-2 years administrative/customer service experience required preferably in post-secondary education or healthcareExperience with database managementAccurate data entry skillsStrong interpersonal skills including effective verbal and written communication skillsAbility to work accurately in a highly dynamic environment Ability to multitask and prioritize to complete tasks and projects with tight deadlinesExhibit patience and a positive attitude in establishing and encouraging a learning environmentAbility to work collaboratively as part of a team and to interact effectively with colleagues administrators faculty members and students as well as external constituenciesFamiliarity with the needs of students and a diverse student populationProficiency in Microsoft Office suite and SalesforceLICENSURE and/or CERTIFICATIONValid drivers license for State of residence and at least minimum liability insurance required by StateTRAVELPosition may be required to travel within the United States; up to 10%BUSINESS COMPETENCIESTo perform the job successfully an individual should demonstrate the following competencies:Collaborates - Building partnerships and working collaboratively with others to meet shared Resilient - Rebounding from setbacks and adversity when facing difficult Trust - Gaining the confidence and trust of others through honesty integrity and Results - Consistently achieving results even under tough - Creating new and better ways for the organization to be Focus - Building strong customer relationships and delivering customer-centric ENVIRONMENTWork is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting e.g. walking standing communicating and other physical functions as RANGE: $20.19 - $26.35