National Account Manager, MRO

At Delta Faucet we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry we take pride in our dedication to quality sustainability and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.

Your Role at Delta Faucet

The Strategic Account Manager MRO is responsible for driving growth and strengthening partnerships with major wholesale and distribution customers and other channel partners that supply maintenance repair and operations (MRO) products to end users in construction facility maintenance and industrial markets.

This role combines strategic relationship management commercial negotiation and channel developmentaligning Delta Faucet Companys portfolio and programs with key distributor strategies to maximize revenue margin and market share.

Responsibilities

• Own strategic relationships with top wholesale and distribution accounts in the MRO channel ensuring alignment of sales goals marketing initiatives and growth plans.
• Develop and execute account business plans focused on expanding product line penetration driving profitability and achieving sales objectives.
• Negotiate annual programs rebates and pricing structures in collaboration with internal finance marketing and operations teams.
• Coordinate joint business planning sessions with key distributors to identify new product opportunities category gaps and value-added services.
• Manage and optimize digital and catalog contentensuring product data imagery specifications and marketing assets are accurate consistent and optimized across distributor platforms.
• Partner with channel marketing teams to launch promotions merchandising initiatives and digital content campaigns within distributor networks.
• Monitor distributor performance metrics (POS data inventory turns SKU mix market coverage) and adjust plans accordingly.
• Collaborate with regional sales managers and field teams to execute growth programs through distributors to local contractors and facility managers.
• Leverage CRM tools to manage pipelines track activities and forecast performance.
• Serve as the voice of the distributor internallysharing insights on pricing competitiveness product gaps and market trends.
• Attend trade shows distributor events and regional meetings to strengthen relationships and promote the brand portfolio.

Qualifications

• Bachelors degree in Business Marketing or a related field; MBA preferred. Equivalent education and work experience will be considered.
• 5 years of sales or account management experience in the MRO plumbing electrical or building products distribution space.
• Strong understanding of wholesale distribution models including rebates pricing matrices and inventory management.
• Proven success in managing multi-location or national distributor accounts with $10M in annual volume.
• Experience working with contractor-driven channels and understanding end-user demand creation.
• Experience managing digital product content (spec sheets marketing assets pricing and imagery) across large distributor or e-commerce platforms.
• Exceptional relationship management negotiation and presentation skills.
• Analytical mindset with the ability to interpret POS data financial reports and market trends.
• Proficient in CRM systems (Salesforce preferred) Excel and Power BI or equivalent analytics tools.
• Ability to travel up to 50% for distributor visits trade events and joint field calls.

Core Competencies

• Channel Strategy: Deep understanding of MRO distribution and contractor supply chains.
• Commercial Acumen: Ability to manage pricing rebate programs and contract profitability.
• Digital Content Management: Ensures product data images and content accuracy across wholesale/e-commerce channels.
• Relationship Leadership: Builds trust with distributor executives purchasing teams and category managers.
• Data-Driven Decision Making: Uses sales data POS reporting and forecasts to drive actions.
• Influence & Collaboration: Works cross-functionally to align marketing operations and sales priorities.
• Executional Excellence: Consistently delivers on revenue targets and account initiatives.

Why Join Us

At Delta Faucet Company our people are our greatest assets. We value different perspectives and fostering an inclusive environment. Youll have the opportunity to shape the future of our brand working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.

Here are some of the benefits we offer for your personal and professional growth:

• Culture:Recognized and award-winning reputation for equality diversity and inclusion flexibility work-life balance and more.
• Wellbeing:Comprehensive benefit plans; retirement savings tuition reimbursement and employee incentive programs; resources for mental physical and financial wellbeing.
• Learning & Development:LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact:Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company: Delta Faucet Company

Delta Faucet Company (the Company) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Companys policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment employment promotion salary increases benefits termination and all other terms and conditions of employment) based on race color sex sexual orientation gender gender identity gender expression genetic information pregnancy religious creed national origin ancestry age physical/mental disability medical condition marital/domestic partner status military and veteran status height weight or any other such characteristic protected by federal state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

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