Decision Intelligence & Agentic AI Enablement

Career Category

Job Description

Join Amgens Mission of Serving Patients

At Amgen if you feel like youre part of something bigger its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology Inflammation General Medicine and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer heart disease inflammatory conditions rare diseases and obesity and obesity-related conditions. As a member of the Amgen team youll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives.

Our award-winning culture is collaborative innovative and science based. If you have a passion for challenges and the opportunities that lay within them youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Decision Intelligence & Agentic AI Enablement

What you will do

Lets do this. Lets change the this vital role of Neural Nexus Decision Intelligence & Agentic AI Senior Director you will lead the evolution of how Amgen translates data AI and advanced analytics into real-time workflow-embedded decision systems that directly shape business actions and patient impact. This role is not a traditional data science leadership positionit is a decision intelligence and AI product leadership role responsible for architecting and scaling intelligent systems that move beyond data and insights into repeatable measurable and operationalized decision-making capabilities.

You will operate as an embedded strategic partner to Commercial Medical and cross-functional leadership co-owning key business decisions and rapidly translating high-value opportunities into scalable AI-driven solutions. Leveraging a rapid deployment operating model you will lead teams to quickly diagnose problems deploy proof-of-value solutions and scale successful innovations into enterprise capabilities.

This role expands beyond traditional commercial analytics by integrating diverse cross-domain data sourcesincluding medical scientific real-world and unstructured datato create unified intelligence layers that power next-generation decision ecosystems. You will partner closely with GCCI Commercial Medical ATMOS teams to deliver agentic AI-enabled solutions that are scalable compliant and embedded directly into business workflows.

This is a Flexible commuter role to one of two US Sites in Thousand Oaks CA or Deerfield IL. You will work on-site a minimum of 3 days a week.

Strategic Leadership & Enterprise Roadmap Development

• Define and own the strategic vision for Decision Intelligence and Agentic AI systems focusing on the development of workflow-embedded AI-driven decision capabilities that extend beyond traditional analytics and reporting
• Identify prioritize and shape high-impact opportunities across Commercial Medical and enterprise functions ensuring alignment to business-critical decisions value drivers and patient impact outcomes
• Establish and institutionalize an AI rapid deployment operating model that rapidly identifies high-value problems deploys proof-of-value solutions within compressed timelines and scales successful solutions into enterprise-grade capabilities
• Act as a thought leader in translating advanced AI agentic systems and decision intelligence concepts into tangible measurable business value ensuring alignment with regulatory and compliance requirements
• Drive the creation of reusable decision frameworks AI blueprints and scalable solution patterns that can be deployed across brands functions and geographies

End-to-End Patient & Customer Journey Decision Intelligence

• Oversee and orchestrate the full lifecycle of Decision Intelligence products and Agentic AI solutions from problem framing through scaled deployment and continuous optimization
• Lead rapid hypothesis-driven problem structuring in partnership with business stakeholders ensuring clear articulation of decision points success metrics and value potential
• Partner with GCCI/BAI - Analytics Data Science and ATMOS teams to guide model selection development and deployment ensuring outputs are directly aligned to business decisions and operational workflows
• Drive rapid development execution enabling agile prototyping testing and iteration of AI solutions with a focus on speed-to-value and scalability
• Ensure solutions are built as modular reusable and scalable decision products not one-off analytical outputs
• Establish robust monitoring feedback loops and continuous improvement processes to ensure sustained performance adoption and business impact
• Leverage deep knowledge of Commercial and Medical data ecosystems to construct integrated end-to-end views of patient and customer journeys including claims specialty pharmacy CRM payer omnichannel engagement scientific exchange congress and digital data into cohesive journey intelligence frameworks
• Identify actionable leverage points across the journey to enhance education engagement quality and treatment adoption
• Translate journey intelligence into AI-enabled recommendations embedded directly into field brand and medical workflows

Cross-Functional Team Orchestration & Collaboration

• Serve as a critical bridge between business stakeholders and technical teams ensuring alignment between decision needs data capabilities and AI solution design
• Build deep trust-based partnerships with Commercial Medical GCCI and other stakeholders acting as an embedded decision partner rather than a downstream analytics provider
• Lead cross-functional matrixed teams operating in agile delivery models including Rapid deployment team focused on rapid value realization
• Translate complex AI data and technical concepts into clear actionable business strategies enabling shared understanding and effective collaboration across diverse teams

Executive Partner Management & Strategic Communication

• Serve as a trusted advisor to executive leadership providing strategic guidance on decision intelligence investments and value realization
• Communicate progress impact risks and opportunities related to AI-driven decision systems through clear compelling and business-focused narratives
• Translate advanced AI methodologies experimentation results and agentic system outputs into practical business implications OKR/KPIs ROI when applicable and strategic recommendations
• Drive alignment across senior stakeholders by ensuring transparency in priorities trade-offs and expected outcomes

What we expect of you

We are all different yet we all use our unique contributions to serve patients. The professional we seek is a senior leader with these qualifications.

Basic Qualifications:

Doctorate degree and 5 years of experience in Business and Data Science (Marketing Sales Medical and/or Analytics Functions)

OR

Masters degree and 9 years of experience in Business and Data Science (Marketing Sales Medical and/or Analytics Functions)

OR

Bachelors degree and 11 years of experience in Business and Data Science (Marketing Sales Medical and/or Analytics Functions)

In addition to meeting at least one of the above requirements you must have at least 5 years experience directly managing people and/or leadership experience leading teams projects programs or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• Extensive experience working directly with Commercial and/or Medical stakeholders with a demonstrated ability to co-own business problems and shape strategic decisions in real time
• Proven track record deploying AI/ML or Agentic AI solutions into production environments within regulated industries
• Experience working with diverse cross-domain datasets including commercial medical real-world and unstructured data sources and integrating them into unified decision systems
• Strong experience operating in rapid deployment models with the ability to rapidly move from problem identification to scalable solution deployment
• Strong Technical Aptitude (AI/ML): Strong conceptual and practical understanding of AI/ML technologies with a particular emphasis on Generative AI model development lifecycles platform architecture and the associated data requirements
• Demonstrated ability to translate complex technical concepts into clear business value narratives and actionable strategies
• Exceptional leadership and influence skills with the ability to operate effectively in a highly matrixed cross-functional environment
• Outstanding communication and storytelling capabilities with experience engaging and influencing executive stakeholders
• Strong strategic thinking and problem-solving capabilities with the ability to balance short-term value delivery and long-term capability building

What you can expect of us

As we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to relevant skills experience and qualifications.

In addition to the base salary Amgen offers a Total Rewards Plan based on eligibility comprising of health and welfare plans for staff and eligible dependents financial plans with opportunities to save towards retirement or other goals work/life balance and career development opportunities that may include:

• A comprehensive employee benefits package including a Retirement and Savings Plan with generous company contributions group medical dental and vision coverage life and disability insurance and flexible spending accounts
• A discretionary annual bonus program or for field sales representatives a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range