• Lisbon Portugal On-Site
• Relocation Support for Work-Permitted Candidates
• gross/month equivalent

How to Apply

Send your CV to or Use Application Form

Join an international customer experience team supporting leading global platforms across industries including digital entertainment insurance services and technology-driven applications.

We are currently hiring Dutch-speaking Customer Service Agents to support customers across several exciting international this role you will assist users with inquiries provide guidance on services and ensure a smooth and positive customer experience.

This opportunity is ideal for candidates who enjoy helping customers solving problems and working in a dynamic multicultural environment in Lisbon.

What Youll Do

• Provide customer support via phone chat and email in Dutch
• Assist customers with account inquiries service questions and troubleshooting
• Maintain high standards of customer satisfaction and service quality
• Record interactions accurately in internal systems
• Handle inquiries professionally during high-volume periods
• Collaborate with internal teams to resolve customer issues efficiently

What Were Looking For

• C1/C2 Dutch (mandatory)
• English B2 or higher
• Strong communication and problem-solving skills
• Ability to work in a fast-paced international environment
• Customer-focused mindset and attention to detail

Work Schedules

• Monday Sunday08:00 23:00 (rotational shifts)2 rotational days off
• Monday Friday07:30 20:00 (rotational shifts)Weekends off
• Monday Sunday07:00 23:00 (rotational shifts) 2 rotational days off

• Future possibility of 24/7 shifts

Salary & Benefits

• Base Salary: 1100 gross 14 months

Additional bonuses depending on project:

• Performance Bonus: up to 100/month (11 months)
• Attendance Bonus: up to 100/month (11 months)

Typical salary range:

gross/month equivalent

Additional benefits include:

• Health insurance (from day 1 fully covered after 6 months)
• Paid training and onboarding
• International working environment in Lisbon

If youre ready to start an international career in Lisbon and work with global brands apply now and join a team where your language skills truly make an impact...