On-site Hybrid / Work from Home possible depending on project & performance
Main Responsibilities
Support customers via digital channels
Resolve inquiries quickly and professionally
Deliver high-quality customer experience
Follow service standards and procedures
Stay updated on leading e-commerce products
Handle peak contact volumes during promo seasons
Profile
Strong customer service skills
Excellent written & verbal communication
Empathy and rational decision-making
Good understanding of e-commerce
Able to work in fast-paced environments
Schedule
Current
MonSun rotational shifts
08:0017:00 or 09:0018:00
2 rotational days off
Future (TBC)
24/7 rotational shifts
Salary & Benefits
Base Salary competitive
Language Bonus: 45 11 months
Meal Allowance: 7.23 per working day
Shared accommodation available
Lithuanian Polish Czech Greek Hungarian Location Lisbon Portugal Work Model On-site Hybrid / Work from Home possible depending on project & performance Main Responsibilities Support customers via digital channels Resolve inquiries quickly and professionally Deliver high-quality customer ...
Lithuanian Polish Czech Greek Hungarian
Location
Lisbon Portugal
Work Model
On-site Hybrid / Work from Home possible depending on project & performance