IT Projects Engineer
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Job Location:
Northampton, PA - USA
Yearly Salary:
$ 56100 - 60000
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Tuition assistance
IT Projects Engineer
Full-Time
Location: Northampton MA
Salary Range: $56k-$60k
About the Role:
The IT Projects Engineer is the go-to individual when ServiceNet opens a new program location or refreshes the technology at an existing site. This is a hands-on field-forward role focused on deploying and commissioning the physical and network infrastructure that our programs run on. This individual will work on Unifi networking deployments access control installations camera systems endpoint staging and deployment and full-site technology buildouts. This role works under the direction of the Senior IT Project Engineer and collaborates closely with Systems Administration Helpdesk and IS teams.
Key Responsibilities:
Full-Time
Location: Northampton MA
Salary Range: $56k-$60k
About the Role:
The IT Projects Engineer is the go-to individual when ServiceNet opens a new program location or refreshes the technology at an existing site. This is a hands-on field-forward role focused on deploying and commissioning the physical and network infrastructure that our programs run on. This individual will work on Unifi networking deployments access control installations camera systems endpoint staging and deployment and full-site technology buildouts. This role works under the direction of the Senior IT Project Engineer and collaborates closely with Systems Administration Helpdesk and IS teams.
Key Responsibilities:
- Lead technology buildouts for new ServiceNet program locations networking access control cameras endpoints and peripherals
- Execute technology refreshes at existing sites bringing infrastructure in line with current organizational standards
- Deploy configure and validate Unifi networking equipment switches wireless access points and firewalls
- Oversee the installation and commissioning of access control systems including readers controllers and door hardware; validate full functionality before handoff
- Oversee the installation and configure camera systems; confirm coverage connectivity and recording are operational before project close
- Stage image and deploy endpoint hardware as part of site buildouts and refreshes
- Produce complete site documentation diagrams port assignments device locations access records and config notes
- Flag risks blockers and scope gaps early before they affect go-live
- Prepare receiving teams for handoff so support staff know exactly what was built and how to support it
- Independently lead smaller well-scoped site projects from kickoff to close when assigned
Qualifications:
- 13 years of experience in IT support systems work or technical project execution.
- Hands-on experience with Unifi networking deploying and configuring switches access points and firewalls in production environments
- Experience configuring access control systems readers controllers door hardware and basic software configuration
- Experience configuring camera systems NVR/DVR configuration and validating coverage and recording
- Comfortable in field and site environments: wiring closets above ceilings multi-site locations
- Strong documentation habits.
- Proactive communication.
- Familiarity with Windows environments Active Directory and Microsoft 365
- Valid drivers license and reliable transportation this role requires travel between ServiceNet sites.
Preferred Qualifications:
- Experience working in healthcare behavioral health or nonprofit environments.
- Familiarity with ticketing systems project tracking tools or IT documentation platforms (Jira ITGlue Monday).
- Experience with RMM platforms such as Ninja RMM.
- Comfort coordinating with vendors and contractors in the field.
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness developmental disabilities brain injuries homelessness and substance use issues. With our dedicated staff members we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNet
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.
Compensation: $56100.00 - $60000.00 per year
ServiceNet is a non-profit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!
At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.
And with over 3000 employees and over 100 programs across western Massachusetts were confident theres a role thats the right fit for you.
Required Experience:
IC
About Company
Essential Human Services For People Living With Mental Health Challenges, Developmental Disability, Brain Injury, Substance Abuse, And More.
