Order Consultant
Charlotte, VT - USA
Job Summary
Order Consultant
Suárez Bakery Charlotte NC
We make cakes people remember. Your job is to make ordering them feel just as good.
Were looking for an Order Consultant to handle preorders at our Park Road Shopping Center locationguiding customers through options locking in details and making sure what gets promised is exactly what gets made. Its part customer service part logistics part mind-reading.
What youll do
- Answer calls and emails for cake and dessert preorders
- Help customers choose flavors sizes and designs
- Translate customer ideas into clear accurate orders our kitchen can execute
- Confirm availability collect payment and finalize orders
- Keep things organized and on schedule so production runs smoothly
- Work closely with the team to avoid surprises miscommunications and chaos
- Help in-store guests as needed
What were looking for
- Friendly confident communicator (you can lead a conversation not just react to one)
- Detail-obsessed in a good way
- Calm under pressure and high volume
- Quick learner with solid computer skills
- Bakery/food experience is great but not required
The vibe
- Fast-paced but not frantic
- Clear direct confident communication
- We care about doing things rightand doing them efficiently
Schedule & details
- Full-time or part-time
- Weekends required (thats when the cakes happen)
- Average starting pay is $16-17/hour (base hourly plus shared tips)
If you like helping people staying organized and being the reason someones birthday/wedding/Tuesday cake actually turns out right youll probably like it here.
Required Experience:
Contract
About Company
Dessert-focused bakery in Charlotte's Park Road Shopping Center. Cakes, Cookies, Doughnuts, Pastries, and other desserts are what we're about.