Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Restoration Operations Manager
Location: Olive Branch MS
Job Type: Full-Time Salary
Overview
We are seeking an experienced and driven Restoration Operations Manager to lead our production and restoration team. This role is responsible for overseeing daily operations ensuring high-quality service delivery and driving both team performance and profitability. The ideal candidate is a strong leader who thrives in a fast-paced environment and is committed to developing people improving processes and delivering exceptional customer experiences.
What Youll Do
- Lead and manage all restoration and production operations to ensure efficiency quality and profitability
- Oversee scheduling dispatching and resource allocation across all active jobs
- Supervise Project Managers Crew Chiefs and Technicians in field operations
- Ensure projects are completed safely on time within budget and properly documented
- Conduct daily operational meetings and regular field inspections
- Review job files for accuracy compliance and completeness
- Monitor key performance metrics such as cycle time labor utilization and job profitability
- Partner with leadership on hiring training and performance management
- Maintain organization of equipment fleet and warehouse operations
- Enforce safety standards and ensure compliance with company protocols
- Identify opportunities to improve operational processes and efficiency
- Develop and mentor team members to reach their full potential
Additional Responsibilities
- Step into field roles when needed to support operations
- Assist with after-hours needs including emergency and storm response
- Support large-loss projects and logistics planning
What Were Looking For
- 5 years of experience in operations preferably in restoration construction or a related field
- 3 years of leadership or management experience
- Strong leadership communication and organizational skills
- Proven ability to manage multiple projects and teams simultaneously
- Experience with industry tools and documentation systems is a plus
- Relevant industry certifications are preferred
- High school diploma required college degree preferred
Work Environment & Physical Requirements
This role is primarily office-based but requires regular field involvement. Field work may include:
- Lifting up to 50 lbs independently (100 lbs with assistance)
- Standing walking climbing ladders and working in active jobsite conditions
- Exposure to varying environments including heat noise and airborne particles
- Use of safety equipment including respirators when required
Schedule & Travel
- Monday through Friday typically 7:00 AM to 5:00 PM
- Additional hours evenings and weekends as needed
- Primarily local travel with occasional overnight travel required
Why Join Us
- Leadership role with direct impact on company growth
- Opportunity to build and develop a high-performing team
- Fast-paced team-oriented environment
- Competitive salary and career advancement opportunities
The salary range is total compensation which includes base salary plus a performance based bonus.
Compensation: $95000.00 - $125000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Benefits:401(k)401(k) matchingBonus based on performanceCompany carDental insuranceHealth insurancePaid time offVision insuranceRestoration Operations ManagerLocation: Olive Branch MS Job Type: Full-Time SalaryOverviewWe are seeking an experienced and driven Restoration Operations Manager to lead o...
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Restoration Operations Manager
Location: Olive Branch MS
Job Type: Full-Time Salary
Overview
We are seeking an experienced and driven Restoration Operations Manager to lead our production and restoration team. This role is responsible for overseeing daily operations ensuring high-quality service delivery and driving both team performance and profitability. The ideal candidate is a strong leader who thrives in a fast-paced environment and is committed to developing people improving processes and delivering exceptional customer experiences.
What Youll Do
- Lead and manage all restoration and production operations to ensure efficiency quality and profitability
- Oversee scheduling dispatching and resource allocation across all active jobs
- Supervise Project Managers Crew Chiefs and Technicians in field operations
- Ensure projects are completed safely on time within budget and properly documented
- Conduct daily operational meetings and regular field inspections
- Review job files for accuracy compliance and completeness
- Monitor key performance metrics such as cycle time labor utilization and job profitability
- Partner with leadership on hiring training and performance management
- Maintain organization of equipment fleet and warehouse operations
- Enforce safety standards and ensure compliance with company protocols
- Identify opportunities to improve operational processes and efficiency
- Develop and mentor team members to reach their full potential
Additional Responsibilities
- Step into field roles when needed to support operations
- Assist with after-hours needs including emergency and storm response
- Support large-loss projects and logistics planning
What Were Looking For
- 5 years of experience in operations preferably in restoration construction or a related field
- 3 years of leadership or management experience
- Strong leadership communication and organizational skills
- Proven ability to manage multiple projects and teams simultaneously
- Experience with industry tools and documentation systems is a plus
- Relevant industry certifications are preferred
- High school diploma required college degree preferred
Work Environment & Physical Requirements
This role is primarily office-based but requires regular field involvement. Field work may include:
- Lifting up to 50 lbs independently (100 lbs with assistance)
- Standing walking climbing ladders and working in active jobsite conditions
- Exposure to varying environments including heat noise and airborne particles
- Use of safety equipment including respirators when required
Schedule & Travel
- Monday through Friday typically 7:00 AM to 5:00 PM
- Additional hours evenings and weekends as needed
- Primarily local travel with occasional overnight travel required
Why Join Us
- Leadership role with direct impact on company growth
- Opportunity to build and develop a high-performing team
- Fast-paced team-oriented environment
- Competitive salary and career advancement opportunities
The salary range is total compensation which includes base salary plus a performance based bonus.
Compensation: $95000.00 - $125000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
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