Location: Olive Branch MS Job Type: Full-Time Salary
Overview
We are seeking an experienced and driven Restoration Operations Manager to lead our production and restoration team. This role is responsible for overseeing daily operations ensuring high-quality service delivery and driving both team performance and profitability. The ideal candidate is a strong leader who thrives in a fast-paced environment and is committed to developing people improving processes and delivering exceptional customer experiences.
What Youll Do
Lead and manage all restoration and production operations to ensure efficiency quality and profitability
Oversee scheduling dispatching and resource allocation across all active jobs
Supervise Project Managers Crew Chiefs and Technicians in field operations
Ensure projects are completed safely on time within budget and properly documented
Conduct daily operational meetings and regular field inspections
Review job files for accuracy compliance and completeness
Monitor key performance metrics such as cycle time labor utilization and job profitability
Partner with leadership on hiring training and performance management
Maintain organization of equipment fleet and warehouse operations
Enforce safety standards and ensure compliance with company protocols
Identify opportunities to improve operational processes and efficiency
Develop and mentor team members to reach their full potential
Additional Responsibilities
Step into field roles when needed to support operations
Assist with after-hours needs including emergency and storm response
Support large-loss projects and logistics planning
What Were Looking For
5 years of experience in operations preferably in restoration construction or a related field
3 years of leadership or management experience
Strong leadership communication and organizational skills
Proven ability to manage multiple projects and teams simultaneously
Experience with industry tools and documentation systems is a plus
Relevant industry certifications are preferred
High school diploma required college degree preferred
Work Environment & Physical Requirements
This role is primarily office-based but requires regular field involvement. Field work may include:
Lifting up to 50 lbs independently (100 lbs with assistance)
Standing walking climbing ladders and working in active jobsite conditions
Exposure to varying environments including heat noise and airborne particles
Use of safety equipment including respirators when required
Schedule & Travel
Monday through Friday typically 7:00 AM to 5:00 PM
Additional hours evenings and weekends as needed
Primarily local travel with occasional overnight travel required
Why Join Us
Leadership role with direct impact on company growth
Opportunity to build and develop a high-performing team
Fast-paced team-oriented environment
Competitive salary and career advancement opportunities
The salary range is total compensation which includes base salary plus a performance based bonus.
Compensation: $95000.00 - $125000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Benefits:401(k)401(k) matchingBonus based on performanceCompany carDental insuranceHealth insurancePaid time offVision insuranceRestoration Operations ManagerLocation: Olive Branch MS Job Type: Full-Time SalaryOverviewWe are seeking an experienced and driven Restoration Operations Manager to lead o...
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company car
Dental insurance
Health insurance
Paid time off
Vision insurance
Restoration Operations Manager
Location: Olive Branch MS Job Type: Full-Time Salary
Overview
We are seeking an experienced and driven Restoration Operations Manager to lead our production and restoration team. This role is responsible for overseeing daily operations ensuring high-quality service delivery and driving both team performance and profitability. The ideal candidate is a strong leader who thrives in a fast-paced environment and is committed to developing people improving processes and delivering exceptional customer experiences.
What Youll Do
Lead and manage all restoration and production operations to ensure efficiency quality and profitability
Oversee scheduling dispatching and resource allocation across all active jobs
Supervise Project Managers Crew Chiefs and Technicians in field operations
Ensure projects are completed safely on time within budget and properly documented
Conduct daily operational meetings and regular field inspections
Review job files for accuracy compliance and completeness
Monitor key performance metrics such as cycle time labor utilization and job profitability
Partner with leadership on hiring training and performance management
Maintain organization of equipment fleet and warehouse operations
Enforce safety standards and ensure compliance with company protocols
Identify opportunities to improve operational processes and efficiency
Develop and mentor team members to reach their full potential
Additional Responsibilities
Step into field roles when needed to support operations
Assist with after-hours needs including emergency and storm response
Support large-loss projects and logistics planning
What Were Looking For
5 years of experience in operations preferably in restoration construction or a related field
3 years of leadership or management experience
Strong leadership communication and organizational skills
Proven ability to manage multiple projects and teams simultaneously
Experience with industry tools and documentation systems is a plus
Relevant industry certifications are preferred
High school diploma required college degree preferred
Work Environment & Physical Requirements
This role is primarily office-based but requires regular field involvement. Field work may include:
Lifting up to 50 lbs independently (100 lbs with assistance)
Standing walking climbing ladders and working in active jobsite conditions
Exposure to varying environments including heat noise and airborne particles
Use of safety equipment including respirators when required
Schedule & Travel
Monday through Friday typically 7:00 AM to 5:00 PM
Additional hours evenings and weekends as needed
Primarily local travel with occasional overnight travel required
Why Join Us
Leadership role with direct impact on company growth
Opportunity to build and develop a high-performing team
Fast-paced team-oriented environment
Competitive salary and career advancement opportunities
The salary range is total compensation which includes base salary plus a performance based bonus.
Compensation: $95000.00 - $125000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
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