Senior Solutions Architect

About Pantheon

Pantheon WebOps Platform powers the open web running more than 300000 sites in the cloud for customers including Google Princeton Salesloft and Doctors Without Borders. Every day thousands of developers and marketers create iterate and scale WordPress and Drupal sites to reach billions of people globally. Pantheons multitenant container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheons collaborative workflows.

The Role

Pantheon is launching a hosting offering and were looking for a Senior Solutions Architect to lead the initiative. This is a foundational role where youll define how Pantheon delivers solutions at scale. Youll bridge our expertise in Drupal and WordPress with modern frontend frameworks helping customers modernize their web architectures while building internal capabilities across the Professional Services team.

Youll combine hands-on technical implementation with strategic planning guiding customer migrations creating internal playbooks and enabling the team to confidently deliver solutions. This role requires a balance of technical depth consultative customer engagement and the ability to operate in a fast-moving ambiguous environment.

What Youll Do:

Platform Launch & Enablement

• Define Pantheon-specific architecture patterns playbooks and reference implementations.
  
  
• Build reusable code templates starter kits and migration tools to streamline internal delivery.
  
  
• Establish standards for deployment monitoring and performance optimization on Pantheon infrastructure.
  
  
• Lead workshops and training sessions to upskill the Professional Services team.
  
  
• Create internal documentation knowledge base articles and enablement resources.
  
  

Customer Migrations & Implementations

• Conduct technical discovery sessions with customers migrating from Frontend Sites or implementing .
  
  
• Assess existing architectures and create tailored migration strategies.
  
  
• Perform hands-on migration work including code refactoring platform updates and deployment guidance.
  
  
• Advise on rendering strategies (SSR SSG ISR) authentication caching CDN configuration and other best practices.
  
  
• Document lessons learned and continuously refine playbooks based on real-world experience.
  
  

Consultative & Cross-Functional Collaboration

• Work with Product and Engineering teams to provide customer feedback and platform improvement recommendations.
  
  
• Partner with Sales to scope opportunities and support pre-sales technical discussions.
  
  
• Collaborate with Customer Success to define success criteria health metrics and post-launch guidance for customers.
  
  

What You Need to Succeed:

Technical Skills

• 5 years production experience with including App Router Server Components React and TypeScript.
  
  
• Expertise in rendering strategies (SSR SSG ISR) performance optimization caching and deployment (Vercel containerized self-hosted).
  
  
• 5 years experience with Drupal or WordPress ideally in headless/decoupled architectures integrating CMS APIs (REST GraphQL).
  
  
• Familiarity with Git workflows CI/CD pipelines DevOps practices and web security best practices.
  
  

Professional Experience

• Proven track record designing enterprise-scale web applications and migrations.
  
  
• Experience in solution architecture professional services or customer-facing technical roles.
  
  
• Hands-on technical implementation experience combined with the ability to define standards and processes.
  
  

Soft Skills & Attributes

• Excellent written and verbal communication with strong technical writing skills.
  
  
• Consultative and customer-focused with the ability to balance internal standards and client expectations.
  
  
• Strategic thinker comfortable with ambiguity and adept at problem-solving in new and complex scenarios.
  
  
• Experience mentoring enabling and upskilling technical teams.

Compensation:

The base salary range for this role is as follows:

• United States: $129600- $145000
• Vancouver BC & Toronto ON (Canada): CAD $00

This position also offers a performance bonus dependent on company performance. Our salary ranges are determined by role level and location.

United States: After an offer is made and accepted E-Verify will be used to confirm your identity and employment eligibility as required by the U.S. Department of Homeland Security.

Visa sponsorship is not available at this time.

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