Sales Team Lead
Lawrence, KS - USA
Job Summary
Title:Sales Team Lead
Department:Sales
Reports To:Director of Sales
Supervisory Position:Yes
FLSA Status:Exempt
Employment Type:Full-Time
Location:Hybrid/Lawrence MA
Salary: $90000-$95000 per year w/bonus eligibility.
Are You Ready to Make an Immediate Impact
Babilou FamilyUSis part of the global BabilouFamilynetwork and brings a local community-focusedapproachto early childhood education throughourLittle Sprouts Building Blocks and Heartworksschools.We are looking for a proactive and collaborativeleaderwho will support our mission and contribute meaningfully to this role.As a Sales Team Lead you willoperateas both a high-performing individual contributor and a hands-on team leader serving as a player-coach for Enrollment Specialists. You will own a reduced territory while leading coaching and driving the daily performance of the team.Your ability to drive results coach to conversion andexecute onstrategy will directly influence enrollment growth team performance and overall business outcomes.
Our work is guided by oureducationalapproachSustainable Educationwhich bridges research and daily practice to help children thrive and lay the foundation for lifelong learning.Werein what we like to callthe science of children. Everything we do is rooted in research about how young minds growhow they learn connect and build the skills that last a lifetime.We also lead ourHONORvalues:Humility Open-Mindedness Nurture Ownership and Recognition.This guiding frameworkfosters an environment where educators children families and partners feel valued empowered and inspired to grow.
What We Will Achieve Together
Team Performance & Accountability:Driveteam-wide enrollment performance by owning KPIs strengthening conversion rates and ensuring consistent execution of best-in-class sales practices.
Coaching & Team Development:Elevate team capability through hands-on coaching mentorship and reinforcement of high-quality sales behaviors and standards.
Strategic Enrollment Execution:Lead full-funnel enrollment strategy across markets ensuring strong pipeline healthaccurateforecasting and proactive capacity management.
Customer Experience Excellence:Ensure every family experience reflects our values and educational philosophypersonalized thoughtful and relationship-driven.
What youll do:
Manage a reduced enrollment territory while performing all responsibilities of an Enrollment Specialist ata high levelof consistency and quality including handling inbound leads and guiding families through a consultative relationship-driven enrollment journey rooted in uncovering needs and motivations.
Clearly and compellingly communicate our educational philosophy connecting Sustainable Education to each familys goals while skillfully navigating objections using advanced techniques that reframe concerns into opportunities.
Act as a player-coach modeling excellence and setting the standard for performance across the Enrollment Specialist team.
Provide consistent hands-on coaching through 1:1 sessions including role plays call feedback and pipeline and conversion reviews.
Identify performance gaps and implement targeted development plans to improve individual and team results.
Serve as a strategic advisor to Enrollment Specialists andschool leadership providing expert guidance and support for complex or escalated family situations.
Own the day-to-day operational effectiveness of the Enrollment Specialist function ensuring consistency in execution follow-up and pipeline management across the team.
Own and drive team KPIs including lead response time tour-to-registration conversion service levels and pipeline health with accountability for overall team enrollment performance and progress toward company targets.
Determineand execute strategies to achieve monthly and quarterly sales goals adapting based on performance insights seasonal demand and school-specific enrollment needs.
Perform high-level analysis including multi-site pipeline forecasting capacity planning KPI monitoring and strategic recommendations to improve occupancy and revenue performance.
Ensure data integrity and reporting accuracy within CRM systems maintaining high standards for pipeline tracking and forecasting.
Create and interpret CRM dashboards reporting tools and enrollment analytics toidentifytrends share best practices and improve conversion outcomes.
Lead weekly team meetings pipeline reviews and strategy sessions focused on accountability skill development and results.
Maintain flexibility to adjust hours including occasional evenings or weekends to supportfamily needs and events.
Other job-related duties or tasksto support the mission and growth of the organization.
Required & Preferred Qualifications:
- 5 years of experience in sales enrollment management or high-volume inside sales with a proventrack recordof exceeding performance targets and conversion benchmarks(Required)
Expert-level consultative sales skills including advanced discovery objection handling and closing techniques.(Required)
Proven ability to coach mentor and elevate the performance of others with experience translating individual success into scalable team best practices(Required)
Exceptional communication and interpersonal skills with the ability to build trust influence decisions and collaborate effectively across teams(Required)
DemonstratedexpertiseleveragingCRM systems and reporting tools to analyze performanceidentifygaps forecast enrollment and drive data-informed decisions(Required)
Experience leading team initiativesfacilitatingmeetings or owning performance outcomes across a team or function(Preferred)
Work Environment & Physical Requirements:
Spend extendedperiodsstanding walking on your feet along with regular computer/deskwork.
Work in environments where children families and staff are present.
Travelnationallyup to 25% of the time
Benefits:
- Health benefits are available upon start date.
- Free Subscription to First Stop Health; receive ongoing care from doctors and prescribers through easy telehealth services.
- Up to 75% discount on your childs tuition (Option for the initial $5000 of tuition to be taken out of your paycheck before taxes through payroll deductions.)
- Comprehensive benefits package including health dental vision and pet insurance.
- 401k with company match.
- Tuition reimbursement.
- Career advancement and coaching.
- Additional Paid Time off and Holidays.
- Referral Program.
- #LI-HYBRID
About Company
Little Sprouts is not just a day care. We're an award-winning network of early education and child care schools in New England.