Job Description

Job Title: Commercial Lines Account Manager

Job Summary

Seeking a detail-oriented and customer-focusedCommercial Lines Account Managerto join a growing team. This role involves managing and maintaining strong relationships with commercial clients while ensuring their insurance needs are proactively and efficiently met. The ideal candidate is skilled in client communication account management and delivering exceptional service while working collaboratively with internal teams to drive client satisfaction.

Responsibilities

• Build and maintain positive relationships with commercial clients by providing tailored insurance solutions to meet their specific needs.
• Serve as the primary point of contact for assigned commercial accounts handling inquiries policy changes renewals claims and other service requests.
• Conduct regular policy reviews and make appropriate coverage recommendations to clients to ensure comprehensive protection for their businesses.
• Collaborate with insurance carriers to negotiate pricing coverage options and terms on behalf of clients.
• Assist in the preparation of quotes proposals and market comparisons to provide clients with the best insurance options.
• Maintain accurate and up-to-date client information in the agencys database ensuring compliance with industry regulations and standards.
• Provide effective communication with internal teams such as underwriters producers and claims specialists.
• Stay informed on industry trends market conditions and insurance products to provide clients with innovative solutions.
• Participate in training and professional development to continually enhance knowledge and skills in the insurance field.

Qualifications/Requirements

• Proven experience as an Account Manager Insurance Coordinator or similar role in the commercial lines insurance industry.
• State insurance licensing required (e.g. Property & Casualty license).
• Strong understanding of commercial insurance products coverages and industry trends.
• Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
• Outstanding interpersonal verbal and written communication skills.
• Proficiency in customer relationship management (CRM) software and Microsoft Office Suite.
• Detail-oriented with strong analytical and problem-solving abilities.
• Self-starter with the ability to work independently and as part of a team.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health dental and vision insurance.
• 401(k) retirement plan with company match.
• Generous paid time off including vacation sick leave and holidays.
• Ongoing professional development opportunities including industry certifications.
• A supportive and collaborative work environment that values growth and innovation.

Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.

#LI-CH3