About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate you are joining a culture that is built on values of succeeding together finding a better way and doing the right thing. If you are ready to make a difference join us.

The Impact You Will Have

The Divisional Chief of Staff (COS) is a critically important role enabling the Chief Officers (executives) to work most effectively with and fulfill commitments to internal and external stakeholders. Responsible for assisting in the planning and coordination of activities across the division; these initiatives are strategic in nature highly complex and involve cross-functional teams. The Chief of Staff partners with executives division leadership and shared services to implement strategies through managing key activities data and analytics process excellence business development and communication. Advises supports assists coordinates and collaborates on strategic initiatives for the Chief Officers. Acts as a divisional liaison and raises issues and solutions based on feedback from other executive leadership and senior management. The COS represents their executives in meetings or situations where they cannot be present providing updates and communicating the companys or divisions position while ensuring alignment with the executives directives and seeking their input for critical decisions.

This individual plays a pivotal role in supporting executives by prioritizing their workload ensuring they are thoroughly briefed on all critical topics and proactively preparing for key commitments. The role demands a blend of strong facilitation skills business acumen and strategic thinking coupled with focus and flexibility. The ideal candidate must be adept at both visible and behind-the-scenes roles seamlessly transitioning between them to ensure the executives success.

Your Responsibilities

Strategy Initiative Coordination

• Remove obstacles preventing leadership from focusing on strategic priorities. Diagnose issues coordinate necessary teams and implement solutions to keep initiatives moving forward.
• Lead planning activities to develop and manage the annual operating plan in collaboration with divisional leadership shared services and the enterprise strategy office.
• Collaborate with business partners to develop working roadmaps with key actions metrics timelines and accountabilities.
• Translate the annual operating plan into required investments informing the annual portfolio planning process. Ensure product portfolios support the outcomes and goals set by the executive for the division.
• Setup and facilitate divisional Business Reviews for the portfolio covering value delivered future value and financials.

Project Management

• Manage/liaise with leadership and appropriate resources to align and execute on key strategic and business development initiatives that support growth and profitability.
• Oversee initiatives that dont have a clear owner within the division ensuring collaboration between departments like product sales and operations.
• Scope plan and execute multiple often quick turnaround projects. Work with appropriate stakeholders to facilitate and deliver required elements.
• Develop and build on relationships with associates and external partners for increased efficiency and responsiveness.
• Handle inquiries develop action plans and assist with the preparation and dissemination of communications to ensure smooth project execution and alignment with strategic goals.
• Prepare follow-up correspondence for internal and external meetings.

Issues Identification and Management

• Perform analysis of the annual operating plan business performance key initiatives and business development opportunities providing recommendations to address issues and gaps.
• Partner with business intelligence teams and other divisional teams to understand and address needs to support day-to-day business and overall performance including overseeing the development of key dashboards and reports.
• Anticipate future trends align operations to meet objectives and identify areas for improvement.

Required Skills and Experience

• Accepting this position at BCBSMN requires signing an Employee Confidentiality Intellectual Property Assignment and Restrictive Covenants Agreement as a condition of employment.
• Bachelors degree with 7 years of relevant professional experience including transferable skills and military experience.
• Accepting this position at BCBSMN requires signing an Agreement Regarding Non-Disclosure of Confidential Information and Non-Competition as a condition of employment.
• Strong strategic and tactical thinking with excellent execution and change management skills
• Highly skilled in problem-solving data collection and drawing valid conclusions.
• Proven ability to build trust and collaborative relationships with key stakeholders including senior executives.
• Experience managing and achieving results in a matrixed organization excelling in influence collaboration and consensus building.
• Highly accountable self-motivated and comfortable with ambiguity and tight timelines.
• Excellent written and verbal communication skills including being skilled in creating visionary detailed presentations for executive leadership.
• Analytical and detail-oriented with the ability to leverage financial modeling and analysis for strategic decisions.
• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Knowledge of organization and the healthcare industry preferred.

Role Designation

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships creativity and alignment. The rest of the week you are empowered to work remote.

Compensation and Benefits

Pay is based on several factors which vary based on position including skills ability and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical dental and vision insurance

• Life insurance

• 401k

• Paid Time Off (PTO)

• Volunteer Paid Time Off (VPTO)

• And more

To discover more about what we have to offer please review our benefits page.

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply please contact us at:

Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.