Office Associate II – Maine State Prison, Warren.

If you are a current State of Maine employee please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the States career page and indicate on the application that they have previously worked for the State.

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Maine Department of Corrections (MDOC) is destigmatizing corrections for the betterment of all Maine communities. Through the Maine Model of Corrections we promote the safety of our staff and residents while reducing barriers to meaningful rehabilitative opportunities. We facilitate restorative justice practices that equip justice-involved residents and clients with the skills they need to become contributing members of society upon release including treatment education and job training.

The Department of Corrections is accepting applications for an Office Associate II position at the Maine State Prison in Warren Maine. This position is open to current Maine DOC employees and all outside applicants.

This position provides office and administrative support to Maine State Prison. This job family is distinguished by its contributory role in meeting operational production and/or processing is office and administrative support work performing complex varied office support tasks often requiring established skill sets which include a solid knowledge of modern office practices and office equipment necessary to perform divergent clerical functions. Work is performed under general supervision.

TYPICAL DUTIES:

• Comply with the requirements of State policies including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes.
• Create and use varied correspondence formats and compose standard business correspondence.
• Create basic graphics/illustration/publication work to produce informational materials including maps charts and graphs involving drafting formatting illustrating lettering and manipulating text and graphics in electronic and written form.
• Develop and use computerized formats and/or graphics for forms pamphlets graphs charts tables and/or maps.
• Post to amend and/or update web pages using established content and knowledge of modern office software.
• Examine documents/information determine facts detect errors and irregularities and act as authorized
• Receives signs for and delivers accountable mail (express registered certified and insured) to maintain accountability and control.
• Collects packs and labels printed materials to prepare materials for delivery.
• Inputs arranges codes transcribes corrects and/or posts standard forms and free-form data for data entry.
• Organizes records and maintains computerized and/or manual files.
• Query for data via telephone computer and/or written/oral communication.
• Explain inform and/or initiate calls on routine matters.
• Refer non-routine inquiries to appropriate resource.
• May lead the work and provide guidance to co-workers on a project or intermittent basis to improve worker skills and maintain flow of work.

REQUIREMENTS:

• Knowledge of the principles practices and equipment used in graphics illustration and publication work.
• Knowledge of information distribution using the internet.
• Knowledge of the principles and practices of informational presentations.
• An ability to create and use varied correspondence formats and compose standard business correspondence.
• Ability to prepare standard reports.
• Ability to develop and use computerized formats and/or graphics.
• Knowledge of customer service methods and techniques.
• Ability to communicate effectively with customers.
• Ability to determine facts detect errors and resolve problems.
• Ability to follow oral and written instructions.
• Ability to establish and maintain effective working relationships.
• Ability to recommend and provide input on procedures and work methods.

MINIMUM QUALIFICATIONS:

Training education or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex varied office support tasks and 2) the ability to use independent decision-making on the appropriate processes to follow information to process and actions to take in accordance with standard procedures.

All positions in this classification assume the qualifications of:Office Assistant IOffice Assistant II andOffice Associate I.

BENEFITS:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Balance Rest is essential. Take time for yourself using13 paid holidays12 days of sick leave and3 weeks of vacation leaveVacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.

• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($9893.52-$11057.52 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.

• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.

• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($350.40 annual value).

• Retirement Plan The State of Maine contributes19.63%of payto the Maine Public Employees Retirement System (MainePERS) on behalf of the employee.

• Gym Membership Reimbursement Improve overall health with regular exercise and receive up to $40 per month to offset this expense.

• Health and Dependent Care Flexible Spending Accounts Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.

• Public Service Student Loan Forgiveness The State of Maine is a qualified employer for this federal program. For more information visit theFederal Student Aid office.

• Living Resources Program Navigate challenging work and life situations with our employee assistance program.

• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding fathers and adoptive parentsreceivefour weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

• Voluntary Deferred Compensation Save additional pre-tax funds for retirement in aMaineSaves457(b) account through payroll deductions.

• Learn aboutadditional wellness benefitsfor State employees from theOffice of Employee Health and Wellness.

Maine State Government is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide reasonable accommodation for qualified individuals with disabilities upon request.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.