Treatment Coordinator

Our office Southwest Florida Oral Surgery - Fort Myers in Fort Myers FL is seeking a Treatment Coordinator to join our busy specialty practice.This role also brings an exciting change of scenery youll get to travel to our beautiful Cape Coral and Naples locations while expanding your professional network!

Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role our team and why we could be the right next step in your career.

Your Responsibilities

You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:

Patient Checkout & Financial Processing
Collect patient balances co-payments deductibles and pre-authorized treatment payments.
Process payments via credit card cash check financing programs or payment plans.
Ensure all payments are posted accurately within the practice management system.
Reconcile daily payment transactions and ensure financial accuracy at checkout.
Keep desk tidy and presentable with all necessary material (pens forms paper ect.)

As an essential member of our office you will also help to facilitate/coordinate other office responsibilities as needed.

Your Background

You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. Youre a team player that is adaptable to new and challenging tasks. Youre an enthusiastic passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:

Minimum 2 years of dental or medical office experience preferably in oral surgery or specialty dentistry.
Strong knowledge of dental and/or medical insurance including benefit breakdown and authorizations.
Experience with treatment planning and financial presentations.
Proficiency with dental practice management software.
Strong attention to detail and financial accuracy.
Excellent communication and patient service skills.
Ability to discuss financial matters with professionalism and confidence

Preferred Qualifications / Skills:

Experience in oral and maxillofacial surgery or surgical specialty practice.
Knowledge of dental procedure codes (CDT) and medical coding familiarity.
Experience with patient financing programs.
Financial coordination
Ability to complete insurance verification and interpret benefits
Ability to communicate and educate patients on their respective treatment plan(s)
Knowledge of Payment processing and collections
Treatment planning presentation
Organization and accuracy

If this sounds like you you will fit right in with the team!

Why You Should Join Our Team

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants Sterilization Technicians Office Managers Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.

We strive to build and maintain an environment where employees from all backgrounds are valued respected and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their livesat home at work and everywhere in between.

Your Benefits & Perks:

• BCBS Medical & Dental insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k) plan w/match options
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off

8267 College Parkway Fort Myer FL 33919

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race color age religion gender national origin disability sexual orientation gender identity protected veteran status or other characteristics in accordance with the relevant governing laws. Specialty1 Partners Privacy Policy and CCPA statement are available for view and download at Partners and all its affiliates participate in the federal governments E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hires completion of Form I-9 Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify go to click on the Employees Link to learn more.

Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.