Director of Learning and Development

At Heartland Family Service we are committed to building a culture that is trauma informed and values and celebrate diversity and inclusion. We believe this allows for better service delivery and innovation as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects ofworking with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities and like a fast pace collaborative and team-oriented environment then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

This role is critical to the continued success of our focus on employee development at all levels of the organization. The Director of Learning develops and implements a comprehensive learning and development strategy that supports the agency. This role will be responsible for all programs and processes that facilitate executive leadership professional development and continuous learning of employees across the organization. This role oversees the planning designing building and implementation of all learning programs and processes to support our employees and their work.

Compensation: between $52600 and $66544 per year (salary is determined by total years of relevant experience)
Work Schedule: 40 hours per week

Click to see benefits and company perks

MINIMUM QUALIFICATIONS

• Bachelors degree in training and development Organizational Development Education or related field. Masters degree a plus.
• 7 years of training/facilitation experience required.
• 5 years of training development experience.
• 5 years supervisory experience. Non-profit leadership experience a plus.
• Knowledge of adult training methodology instructional design learning theory and principles.
• Knowledge of LMS and web-based learning development systems.
• High-level of effective interpersonal communication skills both written and verbal plus organization and presentation skills.
• Proficient knowledge of Windows Power Point Word Excel and Teams or similar programs required.
• ASTD Certification preferred
• Valid drivers license/ acceptable driving record

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee direct and monitor the development and implementation of a comprehensive Learning strategy with solutions and services to support agency and talent objectives with the input of all agency stakeholders.
• Through partnership with agency leaders and Human Resources assess employees learning needs using methods such as surveys skill assessment personal interviews and meetings to identify skill gaps and deliver learning solutions to address the organizations most critical needs.
• Lead the creation and implementation of the Leaning departments annual budget.
• Oversee the contract and manage the effectiveness of the agencys Learning Management system (Relias) and technology-based learning development system (Articulate).
• Revise Learning policy and procedures and related documentation as needed.
• Direct the design and delivery of comprehensive learning and development programs such as New Employee Orientation career & professional development and leadership development programs to ensure alignment with the identified skills required to succeed within our agency and our areas of practice.
• Facilitate training throughout the agency utilizing adult learning principles and a variety of instructional techniques to engage all levels of Heartland Family Service learners.
• Lead manage and assess the abilities of and develop all Learning Department team members as well as internal agency facilitators through training stretch goals and feedback.
• Review existing training material and identify enhancements/revisions necessary to ensure the existing training remains relevant to ensure high productivity and safety among all HFS employees.
• Plan develop and implement agency learning events and take on special projects as they arise.
• Develop metrics and competency guides to measure effectiveness of learning programs.
• Ensure COA Training and Supervision standards are met. Oversee compilation and delivery of all COA data to the QI team participating in COA meetings and interviews.
• Create and update training catalogue of Learning offerings for business development.
• Maintain current certification in areas assigned to facilitate.
• Create maintain and share an appropriate and dynamic self-care plan.
• Research training best practices to stay current with new techniques and practices.
• Ability to handle multiple tasks and projects while meeting deadlines.
• Display a courteous and caring attitude at all employees clients volunteers and visitors of the Agency.
• Develop personal and department related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
• Strive to make connections between the agency and the larger community whenever possible to contribute to the agencys ongoing fundraising and friend-raising efforts.
• Essential functions of this job are to be performed on company physical work site with hybrid work schedule coordinated with supervisor.
• Performs other program related duties as assigned.

Required Experience:

Director