Senior Product Delivery Associate

Be at the heart of transforming visions into market-ready products while you navigate through and solve complex this dynamic environment you ensure smooth product delivery and support change initiatives marking a significant step in your career growth and innovation journey.

As aSeniorProduct Delivery AssociateinEmployee Computeyou are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams build key relationships and enable the product to continuously deliver value.

Job Responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks andidentifyways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firms risk controls compliance and regulatory requirements
• Raises blockers and other impediments to the ProductDelivery Manager to manage dependencies and ensure adequate resources
• Drive VDI/remote access roadmap execution: backlog grooming prioritization and release planning
• Translate requirements and manage delivery: write clear epics/stories; track milestones risks and dependencies; communicate status to stakeholders
• Coordinate VDI/remote access feature rollouts (images capacity) across dev/UAT/prod partnering with engineering/ops to meet stability availability and performance SLAs
• Ensure VDI/remote access adheres to firm security access management data protection and operational risk standards
• Support control assessments/evidence gathering (including third-party oversight as needed) and maintain runbooks/control documentation.
• Partner with app teams cybersecurity and LOB stakeholders to capture VDI/remote access use cases and requirements; gather feedback/usage insights to drive backlog improvements
• Communicate release plans outages and key changes to impacted users and stakeholders
• Contribute input to capacity and demand planning for VDI and remote access infrastructure and associated cost models.
  

Required qualifications capabilities and skills

• 3 years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes

• Bachelors degree in Information Technology Computer Science Engineering or related field or equivalent practical experience

• 2 years of experience in technology delivery infrastructure engineering within a complex enterprise

• Familiarity with core VDI concepts (e.g. virtual desktops vs. published apps image management profiles application virtualization performance and capacity basics)

• Experience working in agile or hybrid delivery models (e.g. managing backlogs sprints releases)

• Strong analytical and problem-solving skills with attention to detail and delivery quality

• Effective written and verbal communication skills for both technical and non-technical audiences

• Ability to manage multiple workstreams dependencies and deadlines in a large regulated financial institution environment

Preferredqualificationscapabilitiesand skills

• Developed knowledge of the product development life cycle

• Direct exposure to VDI technologies and ecosystems (e.g. Citrix Omnissa Horizon)

• Experience with large-scale end-user computing desktop engineering or infrastructure-as-a-service platforms

• Familiarity with operational risk controls and third-party oversight concepts used in JPMorganChase technology and supplier governance

• Industry certifications in project management product management or relevant infrastructure technologies (e.g. PMP Scrum or vendor-specific VDI certifications)