Fraud Specialist

Position Description:

Location: Open to across Canada within proximity of a CGI Office to accommodate a hybrid work model

Posting type: Temporary Full time role: 7-8 months with the possibility of extension.

Perform research and loss mitigation efforts across multiple intake channels to decision Fraud Solution Service Delivery related cases and alerts. Researches and analyzes account activity to assess the level of risk and make decision in accordance with applicable corporate and departmental policies and procedures.

Your future duties and responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

Analyze and decision Fraud Solution Service Delivery related cases or alerts.
Utilize banking systems to investigate and research all transactional information to ensure that Fraud Solution Service Delivery requirements are met.
Conduct client research.
Use critical thinking skills to make well supported decisions relative to the alert type.
Utilize internal and external applications to assist in the investigation and research of all applicable alerts.
Efficiently and effectively resolve cases or alerts with awareness of all timelines as directed by Fraud Solution Service Delivery functions.
Support effective communication with internal and external partners or clients.
Participate Fraud related training that may include webinars periodicals and selfstudy in order to stay abreast of any related changing laws and regulations.

Required qualifications to be successful in this role:

Bachelors degree and/or an equivalent combination of education and relevant experience
One year of banking financial industry or related experience; preferably in a branch audit compliance legal risk or lending related capacity
Ability to learn and perform complex processes in order to meet the spirit and letter of the procedures policies and regulations that govern the department
Strong investigative analytical and critical thinking skills
Strong work prioritization and time management skills
Strong interpersonal communication and client service skills
Demonstrated proficiency in basic computer applications such as Microsoft Office software products
Ability to work in a highstress fastpaced rapidly changing environment
Ability and willingness to work flexible hours as required by the function


Preferred Qualifications

Experience in investigation law enforcement or lending role
Knowledge of Fraud regulations and/or related compliance requirements including reporting and record retention requirements
Experience in Fraud and/or compliancerelated role whether in a clientfacing or backroom/operational role

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $32.00-50.00 per hour. This role is an existing vacancy.

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Skills:

• Analytical Thinking
• English
• Banking
• Compliance
• Fraud Management
• IT Security

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

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