AVP, People Operations

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people purpose and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2300 team members supporting over one million customers across 200 locations across Canada.

AVP People Operations - Remote within Canada

The Assistant Vice President People Operations is a senior people leader responsible for shaping and leading the frontfacing People & Culture function at Western. This role acts as a trusted advisor to senior leaders translating business strategy into meaningful people leadership and culture outcomes

This is a highly strategic role with accountability for building a strong modern people model - one that clearly differentiates strategic advisory and coaching from transactional delivery enabled by automation seamless integration with Centers of Excellence and a strong operational backbone.

Heres what you will spend your time doing:

Strategic Leadership

• Lead coach and develop a highperforming People Operations team with a focus on capabilitybuilding judgment and impact
• Drive accountability collaboration and continuous improvement across People & Culture and business units
• Model and promote Westerns Guiding Principles as the foundation of culture and leadership
• Support enterprise transformation initiatives aligned to Westerns strategic priorities

Strategic Business Partnership

• Lead the peoplefacing HR function positioning People & Culture partners as trusted advisors and coaches
• Translate enterprise and business strategies into practical people talent and organizational solutions
• Provide seniorlevel advisory support to executive leaders on leadership talent and employee experience matters
• Identify organizational risks and opportunities related to culture engagement capability and performance

People Advisory & Employee Relations

• Provide strategic oversight and leadership for Employee Relations case management and workforce issues
• Oversee disability leave case management and employee wellbeing programs with compliant empathetic delivery
• Guide leaders through complex people situations with sound judgment and risk awareness

HR Model & Integration

• Establish strong feedback loops between leaders People & Culture partners and Centers of Excellence to continuously improve service delivery and outcomes.
• Drive automation and transition of administrative activities to backend teams and digital platforms
• Partner closely with backend People & Culture leaders to ensure endtoend integration across HR Admin Benefits L&D Admin Contracts and Job Architecture

What we are looking for:

• 15 years of progressive HR/People leadership experience including senior advisory and team leadership roles
• Strong experience operating as a strategic HR partner in complex multilocation or enterprise environments
• Experience evolving HR service models enabling automation and strengthening operational maturity
• Exceptional communication influence and relationshipbuilding skills
• High integrity sound judgment and a peoplefirst leadership approach

Role Details

Hours/Duration:37.5 hours per week Full time permanent

Location:Remote options available across Canada

Current Vacancy:Yes

Requisition #:82754

Compensation Range:$140000 - $170000

Why Western

Westerns people-first culture grounded in our guiding principles of Truthfulness Fairness Value and Loyalty is recognized across Canada and strengthened by our commitment to wellness flexibility and meaningful community impact

Highlights include:

• 14 Paid Wellness Days 4 weeks vacation company matching savings programs and 100% employer paid group benefits for eligible employees
• Over 1500 volunteer hours supporting 160 charities in through theWestern Financial Group Communities Foundation.

Our Commitment to Inclusion:At Western we strive to create an accessible equitable and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer we encourage applicants of all backgrounds to apply even if your experience doesnt perfectly match every qualification. If you need assistance or an accommodation during the hiring process please contact or visit our Careers page.

Our Human First Hiring Approach: We do not use artificial intelligence to screen assess or select applicants. All applications are personally reviewed by Westerns Talent Acquisition Consultants. As part of our hiring process we use standardized scientifically validated skills assessments (nonAI) and all results are reviewed by our hiring team.

Ready to Apply

If making a meaningful impact in your community and growing your career in a supportive purposedriven environment excite you wed love to hear from you.