Senior Manager Software Engineering Marketing Platforms

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Cat Digital is the digital and technology arm of Caterpillar Inc. leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide our teams use data technology advanced analytics telematics and AI capabilities to help our customers build a better more sustainable world.

Job Summary:
The Software Engineering Manager Salesforce CRM Platforms provides technical and people leadership for the design development testing and deployment of enterprise Salesforce solutions supporting Salesforce CRM Sales Cloud and Marketing Cloud. This role is accountable for leading high-performing Salesforce engineering teams that deliver scalable secure and highly automated platform capabilities aligned with Cat Digital strategy.

The manager will drive modernization through configuration-first development automated testing and CI/CD-enabled continuous delivery while reducing technical debt and increasing delivery velocity across Salesforce ecosystems.

What You Will Do:

• Lead and manage one or more Salesforce engineering teams delivering capabilities across Salesforce CRM Sales Cloud and Marketing Cloud.
• Own the end-to-end Salesforce SDLC including requirements intake solution design development automated testing CI/CD deployment and post-release support.
• Drive adoption of automated testing strategies (unit integration regression and end-to-end testing) to reduce manual testing and improve release quality.
• Establish and evolve CI/CD pipelines for Salesforce using modern DevOps practices and tools (e.g. Git-based workflows automated validation environment promotion).
• Provide hands-on technical leadership across Salesforce technologies including:
• Apex Lightning Web Components (LWC) Flows and declarative configuration
• Sales Cloud and Marketing Cloud integrations and data models
• API-based integrations with enterprise platforms and data services
• Ensure strong data management and SQL proficiency for reporting analytics integrations and operational insights.
• Partner with architecture product marketing and analytics teams to align Salesforce solutions to business outcomes and customer experiences.
• Manage hiring coaching performance management and career development for Salesforce engineers and technical leads.
• Enforce engineering best practices related to security scalability performance and compliance within Salesforce environments.
• Contribute to platform strategy roadmap planning and continuous improvement initiatives aligned with Cat Digital objectives.
• Engage with vendors partners and internal stakeholders to evaluate tools frameworks and platform enhancements.
• Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

What You Will Have:
Salesforce Products & Services

• Extensive knowledge of Salesforce platform capabilities including core clouds (Sales Service Marketing) declarative tools Apex Lightning Web Components and the broader Salesforce ecosystem.

• Ability to apply Salesforce products and services appropriately across diverse business use cases while balancing configuration-first and custom development approaches.

Organizational & People Leadership

• Expert knowledge of engineering leadership concepts with a proven ability to lead coach and develop Salesforce engineers.
• Experience setting clear technical and delivery objectives aligning teams to business outcomes and fostering accountability inclusion and continuous improvement.

Salesforce Software Development

• Expert knowledge of Salesforce development tools and practices including Apex LWC SOQL flows and platform limits.
• Ability to deliver scalable secure Salesforce solutions that align with product requirements and enterprise architecture standards.

Software Development Life Cycle (SDLC)

• Extensive knowledge of Agile and DevOps-based SDLC practices as applied to Salesforce delivery.
• Ability to lead teams through planning build test and release of new or enhanced Salesforce capabilities using modern CI/CD pipelines.

Salesforce Integration Engineering

• Extensive knowledge of Salesforce integration patterns and technologies (APIs REST/SOAP event-driven integration middleware).
• Ability to design develop and maintain reliable integrations between Salesforce and enterprise systems such as ERP data platforms and external services.

Salesforce Solution Design & Architecture

• Extensive knowledge of Salesforce solution design data modeling and platform architecture.
• Ability to translate business and market requirements into well-architected Salesforce solutions that are scalable maintainable and aligned with enterprise standards.

Quality Assurance & Testing

• Extensive knowledge of Salesforce testing strategies including unit tests automated testing and regression testing.
• Ability to establish and enforce quality standards that ensure high-quality reliable Salesforce releases.

Platform Governance & Technical Debt Management

• Extensive knowledge of Salesforce platform governance including environment strategy release management security and architectural standards.

• Proven ability to identify prioritize and reduce technical debt through standardization simplification and a configuration-first mindset while maintaining delivery velocity
  

Considerations For Top Candidates:

• A Bachelors degree in Computer Science Engineering or a related field.
• Extensive software engineering experience including enterprise application development (10 years).
• Solid people leadership experience managing software engineering teams (typically 5 years).
• Strong Salesforce platform experience including Salesforce CRM and Sales Cloud; exposure to Marketing Cloud strongly preferred.
• Demonstrated experience leading Salesforce engineering teams in enterprise-scale environments.
• Proven experience implementing CI/CD pipelines and automated testing frameworks for Salesforce.
• Strong SQL skills with experience supporting data analysis reporting integrations or operational workflows.
• Experience working in Agile delivery models (Scrum or similar).

• Deep experience with:
  • Salesforce DevOps and release automation tools
  • Test automation frameworks and quality engineering practices
  • Configuration-first and low-code/no-code Salesforce development
• Experience integrating Salesforce with data platforms analytics and marketing activation stacks.
• Strong understanding of Salesforce security role hierarchies sharing models and compliance considerations.
• Demonstrated success modernizing legacy Salesforce implementations and reducing technical debt.
• Ability to operate effectively in a globally distributed engineering organization.

Leadership & Behavioral Competencies:

• Outcome-oriented engineering leadership with a strong focus on quality velocity and platform sustainability.
• Ability to balance strategic vision with hands-on technical oversight.
• Strong communication skills with the ability to influence senior leaders and cross-functional partners.
• Passion for continuous improvement automation and modern engineering practices.

Additional Information:

This position will be based out of either our Chicago IL or Peoria IL or Irving TX offices.

#LI

#BI (used to post on Built In Chicago)

What You Will Get:

Working with a Fortune 100 leader you can build your career on a global scale and take advantage of development opportunities with emerging technologies. Weve created an inclusive environment for you to explore your passions make an impact and do the work that really matters. Join Us.

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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