Field Operations Manager, Strategic

Glean

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profile Job Location:

Nashville, IN - USA

profile Yearly Salary: $ 140000 - 180000
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.
Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role:
Glean is seeking a Field Operations Manager to be the operational and analytical backbone for the Strategic sales segment supporting our sales team aligned to our largest and most complex customers and prospects.
You will:
  • Report and analyze key Strategic segment metrics to understand sales funnel metrics revenue growth pipeline quality and overall health of the business across new expansion and renewal motions
  • Lead key annual planning workstreams for the Strategic segment including book building territory design and geo analyses to support datadriven GTM decisions
  • Drive Strategic forecasting accuracy - provide the data analysis and inspection views leaders need to run effective forecast calls
  • Lead the design and build of reporting and dashboarding for the Strategic segment
  • Work with Systems to drive CRM hygiene and scalability for Strategic account reporting
  • Analyze whitespace product penetration and account potential within Strategic accounts to inform targeting resourcing and key bets for the year
  • Build and execute endtoend operational processes and workflows tailored to Strategic motions to increase efficiency and win rates
  • Act as a thought partner to cross-functional leadership bringing structured analyses clear recommendations and a POV
About you:
  • 5 years of work experience in Sales Operations Field Operations Revenue Operations Business Operations or Sales Strategy ideally within B2B SaaS and with meaningful time supporting enterprise or strategic sales teams
  • Experience building strong relationships with sales leadership and executives
  • Advanced analytical skills: expertise working with large and sometimes unstructured data sets building complex models (in Excel or Google Sheets) and translating analysis into clear actionable recommendations.
  • Significant experience with Salesforce reporting and dashboarding
  • Excellent communication skills: ability to navigate and communicate complex ideas effectivelyverbally in writing and through polished presentations for senior audiences.
  • Proven ability to drive projects from 0 1 and 1 n: you can scope problems align stakeholders build a plan and execute in an environment with competing priorities.
  • Ability to thrive in an actionoriented fastpaced work environment; youre comfortable with ambiguity and motivated by building structure where it doesnt yet exist.
Location:
  • This role is hybrid (4 days a week in our Nashville office)
Compensation & Benefits:
The standard base salary range for this position is $140000 - $180000 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
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AI-First Mindset at Glean:

At Glean AI fluency is core to how we work and were committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process youll complete a brief AI-focused exercise or discussion so we can understand how you think about design and use AI to drive impact in your role. Feel free to reference any tools platforms or workflows you use today prior Glean experience isnt required.


Required Experience:

Manager

About Glean:Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 10...
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Glean was created to deliver healthy and fresh foods - made directly from fruits and vegetables - into your hands! Sweet Potato Flour & Pumpkin Flour now available. Our team is made up of a handful of passionate people who have worked in food and agriculture most of their careers - ... View more

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