Community Providers & Services Coordinator

Job Title: Community Providers & Services Coordinator

Department: Development

Reports To: Sr. Director of Community Engagement

FLSA Status: Full Time Non-Exempt

Pay Transparency: $20.00 - $24.00

SUMMARY:

The Community Providers & Services Coordinator oversees all external service partnerships and referral systems that support the health and stabilization of Mission guests and alumni.
This position ensures professional coordination of medical dental mental health wound care housing referrals and government benefits support.

This role protects compliance strengthens provider partnerships and ensures guests receive wraparound care with excellence and accountability.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Medical & Clinical Partnerships

• Coordinate onsite medical dental mental health and wound care services.
• Maintain partnership agreements with providers.
• Ensure proper scheduling and space allocation for service days.
• Track utilization and outcomes.

Housing & Stabilization

• Oversee housing referral processes in and out of Spa 4 area for students and community members.
• Coordinate with internal case managers.
• Track referral success rates.
• Maintain partnerships with housing agencies and placement organizations.

Benefits & Government Assistance

• Oversee Medicare/Medicaid enrollment support.
• Ensure compliance with documentation requirements.
• Provide oversight for DMV voucher distribution coordination when tied to stabilization.

Alumni Committee Support

• Provide administrative and structural support to Alumni Committee.
• Assist with long-term reintegration planning.

External Representation & Industry Engagement

• Attend offsite meetings coalitions and collaborative forums hosted by healthcare. providers housing agencies city officials and community partners.
• Stay informed on industry standards regulatory changes funding opportunities and new service models.
• Identify emerging opportunities that benefit Mission students and the unhoused community.
• Represent the Mission professionally in public and interagency settings.

Compliance & Reporting

• Ensure HIPAA-aligned confidentiality practices.
• Maintain service documentation standards.
• Provide monthly impact reports to Senior Director.
• Monitor KPIs such as:
  • Number of clinical visits
  • Housing referrals completed
  • Benefit enrollments processed
  • Provider retention rate

Leadership

• Oversee provider coordination of staff
• Develop workflow systems

Ensure Christian values are demonstrated in all service interactions

Required Experience:

IC