Community Concierge
Grand Rapids, MI - USA
Job Summary
Schedule: 20 hours per week Part Time Monday - Thursday and every other Friday 4pm to 9pm.
Department: Admin Cook Valley Estates Grand Rapids Michigan
What Youll Do In This Role:
Be the welcoming face and trusted connection for the Cook Valley community. As a Community Liaison youll play a key role in supporting daily operations through administrative coordination while delivering outstanding customer service to residents and visitors. From answering questions to keeping communication flowing smoothly youll help create a friendly organized and responsive environment where residents feel heard supported and at home.
Department: Admin Cook Valley Estates Grand Rapids Michigan
What Youll Do In This Role:
Be the welcoming face and trusted connection for the Cook Valley community. As a Community Liaison youll play a key role in supporting daily operations through administrative coordination while delivering outstanding customer service to residents and visitors. From answering questions to keeping communication flowing smoothly youll help create a friendly organized and responsive environment where residents feel heard supported and at home.
Key Responsibilities
Administrative Support
- Assist the Director in developing organizing and implementing administrative procedures and special projects.
- Prepare and process correspondence newsletters reports and statistical data for Cook Valley Estates.
Mail and Communication Management
- Coordinate and distribute internal mail U.S. mail and newspapers.
- Maintain the highest standards of customer service in all interactions.
Marketing Assistance
- Support the marketing programs by running newspaper ads and coordinating mailings.
- Stay informed about marketing materials and community aspects to answer inquiries from prospects.
Resident Services
- Manage the room reservation process for community rooms the private dining room and guest rooms.
- Ensure adequate office supplies resident essentials and marketing materials are readily available.
The above is a summary of the position it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.
Skills Knowledge & Expertise
- Prior administrative experience
- Proficient in Microsoft Office Suite (Word Excel Outlook) and office equipment (e.g. phone systems printers).
- The ability to lift and move objects weighing up to 35 pounds without assistance.
- Ability to work independently with precision to detail
Job Benefits
- Career Growth & Development Take your career to the next level with our tuition assistance programs and educational scholarships.
- Wellness Program & Reimbursement Prioritize your health and well-being reimbursed $120 a year!
- Competitive Benefits for Part-Time Team Members Enjoy Vision Mental Health Programs Legal Plans Voluntary Life Insurance and more starting on the 1st of the month after 30 days of hire.
- Retirement Savings Plan Secure your future with employer contributions.
- Daily Pay Get paid when YOU want!
- Generous Paid Time Off (PTO) Includes 6 Paid Holidays and 2 Floating Holidays.
- Team Member Referral Bonus Program Earn $500 when you bring great people to our team!
- Mileage Reimbursement Offered for work-related travel. (remove if not applicable).
ACCESSIBILITY SUPPORT
Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability please contact us at
Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability please contact us at
BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER
Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender sexual orientation national origin age disability or genetics in accordance with applicable federal state and local laws.
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