Senior Product Manager Platform

About Mixpanel

Mixpanel turns data clarity into innovation. Trusted by more than 29000 companies including Workday Pinterest LG and Rakuten Viber Mixpanels AI-first digital analytics help teams accelerate adoption improve retention and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics session replay experimentation feature flags and metric trees. Mixpanel delivers insights that customers trust. Visit to learn more.

About the Team

Mixpanels Product organization is built on small autonomous pods engineering product and design working side by side with direct access to customer data feedback and business metrics. We operate from first principles challenge assumptions and bias toward simple elegant solutions. Product owns execution end to end.

The Product Platform teams mission is to make Mixpanel easy to manage secure compliant and built on a reliable foundation. The team runs two engineering tracks: a server infrastructure and application security track and an enterprise management and UI track. Together they own the systems that every Mixpanel customer and every internal product team depends on.

About the Role

As Mixpanel scales into the enterprise the platform that underpins how customers manage secure and control their Mixpanel environment becomes increasingly strategic. This isnt a role about a single feature or workflow its about the foundational systems that determine whether a 500-person company trusts us with their data and their organizational complexity.

The Senior PM Platform will own Mixpanels core enterprise management surface: RBAC and permissions SSO and passkeys authentication services bulk user and workspace management audit logs admin controls and settings UX. Youll be the PM for the systems that enterprise IT and security teams evaluate when deciding whether to standardize on Mixpanel.

This role requires someone who thinks in systems understands the security and compliance requirements of enterprise customers and knows how to build trust with engineering with customers and with the cross-functional teams that depend on platform stability. If youre energized by infrastructure that quietly powers everything and occasionally takes center stage during a security review this role is for you.

Responsibilities

Own the Enterprise Platform Roadmap

• Define and drive the roadmap for Mixpanels enterprise management surface RBAC SSO/passkeys auth services audit logs admin controls bulk user management and settings UX
• Develop a principled view of what the platform must guarantee (security compliance reliability) vs. what can be iterative and sequence investments accordingly
• Anticipate requirements from enterprise customers internal security reviews and compliance obligations; design ahead of the ask rather than reacting to it
• Build business cases for platform investments making the indirect ROI of security and compliance work legible to leadership
• Establish operating cadence and governance across the two engineering tracks: align dependencies create clear owners and ensure predictable delivery

Lead with Curiosity and Disciplined Discovery

• Approach every platform problem with structured curiosity: frame clear hypotheses test assumptions with lightweight experiments and evaluate second-order effects before committing
• Stay directly connected to enterprise customers and security-facing stakeholders (Sales CS Legal) to understand how platform limitations show up in real deals and renewals
• Synthesize signal from security reviews compliance inquiries support tickets and customer interviews into clear prioritized product proposals

Drive Cross-Team Platform Integrity

• Own the consistency and reliability of shared authentication permissions and admin patterns across Mixpanels product portfolio ensure every product team builds on a stable well-governed foundation
• Partner with engineering leads to define clear APIs auth contracts and permission interfaces that prevent hidden dependencies and enable safe evolution
• Define and maintain measurement standards for platform health: uptime auth failure rates admin task completion enterprise onboarding velocity
• Work closely with application security to ensure platform features meet enterprise security standards and pass external audits

Were Looking For

Experience

• 5 years of PM experience owning meaningful problems end-to-end; direct experience with identity access management enterprise administration or security-adjacent product work strongly preferred
• Track record of driving alignment and delivering outcomes across engineering security and GTM functions without formal authority
• Experience building business cases for security compliance or infrastructure investments where ROI is indirect or realized over long time horizons
• Familiarity with enterprise sales and the role platform features (SSO RBAC audit logs) play in closing and renewing enterprise accounts

Skills

• Systems thinker: you understand how platform-layer decisions ripple across products user journeys and engineering teams and you reason about second-order effects before committing to a direction
• Technical fluency: credible with engineers on identity auth and security infrastructure tradeoffs; can partner on architecture-level product decisions without needing to be an engineer
• Curious by default: you ask better questions before proposing solutions challenge assumptions respectfully and design lightweight experiments to validate direction
• Customer-obsessed even on infrastructure: you stay connected to how platform quality shows up for end users and enterprise admins not just internal teams
• Clear direct communicator: you can write a crisp one-pager align senior stakeholders on a difficult tradeoff and make security/compliance topics accessible to non-technical audiences
• AI-native: you use AI tools actively in your day-to-day product work research synthesis discovery and can point to specific ways theyve changed how you operate

Bonus Points

• Deep familiarity with SSO protocols (SAML OIDC) passkeys/WebAuthn or RBAC design patterns
• Experience navigating SOC 2 GDPR or enterprise security review processes as a PM
• Hands-on Mixpanel user who understands the product from the inside
• Experience at a company navigating single-product to multiproduct platform complexity
• Experience writing production-grade software or working directly with auth/identity APIs

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Benefits and Perks

• Comprehensive Medical Vision and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K) Wellness Benefit Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data experience and collective wisdom to drivepowerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers needs ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems making sophisticated things accessible.

Why choose Mixpanel

Were a leader in analytics with over 9000 customers and $277M raised from prominent investors: like Andreessen-Horowitz Sequoia YC and most recently Bain Capital. Mixpanels pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling reliability design and service. Choosing to work at Mixpanel means youll be helping the worlds most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel we are focused on things that really matterour people our customers our partnersout of a recognition that those relationships are the most valuable assets we have. We actively encourage women people with disabilities veterans underrepresented minorities and LGBTQ people to apply. We do not discriminate on the basis of race religion color national origin gender gender identity or expression sexual orientation age marital status veteran status or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable we will consider for employment qualified applicants with arrest and conviction records. Weve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.