Senior Systems Analyst Project Controls

Salary range is $81K to $180K with a midpoint of $129K. Total compensation includes project-based premiums that reflect project complexity political sensitivity size and strategic importance. New hires typically receive between minimum and midpoint of the base range however we may go higher based on experience internal equity and market.

Sound Transit also offers a competitivebenefits packagewith a wide range of offerings including:

• Health Benefits: We offer two choices of medical plans a dental plan and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a 10% of employee contribution with a 12% match by Sound Transit; 457b up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5000 annually for approved tuition expenses.
• Compensation Practices: We offer competitive salaries based on market rates and internal addition to compensation and benefits youll find that we provide work-life balance opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE:
Under general direction maintains administers monitors and provides analytical expertise and technical support for the agencys specialized technology applications for the management of agency records and information. Partnering with Information Technology (IT) and business stakeholders defines information management objectives requirements and approaches. Designs configures implements and administers innovative solutions for the full life cycle of electronic records management in all agency systems where records reside. Increases develops and coordinates cross-department business processes for standardization and consistency. Analyzes standards and methodologies for improving systems performance utilization reporting and data updates to ensure compliance and data integrity.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional position-specific duties.

• Serves as the subject matter expert and lead on all information management technology projects/assignments; leads coordinates and provides direction and guidance for staff consultants and IT staff. Performs technical operations troubleshooting and testing of systems and applications in assigned area; develops test data and scripts; develops and updates documentation for Technical Manuals System Specifications and Requirements Test Scripts and Training Manuals; applies knowledge and skills from technical publications manuals and other documents to systems operations.
• Implements records management functionality in systems containing electronic records; performs technical design configuration and administration of systems where records reside including SharePoint network drives and enterprise systems and databases.
• Performs a thorough analysis of compliance requirements and customer needs to define functional and non-functional requirements for information management technology solutions; translates requirements into solution specifications and verifies the fulfillment of all requirements through strong partnership with IT
• Monitors performance of systems and processes and troubleshoots issues and concerns; responds to issues and works with IT and departments to resolve or direct resolution of issues as required.
• Plans and perform regular spot audits of the information management technology systems and other applications to ensure proper controls and security features are in place and functional in addition to helping to identify for gaps and champion for technology improvements.
• Develops and maintains standard operating procedures and process flows analytic and project status reports analyzing and troubleshooting data integrity issues generating reports and coordinating system changes and problem investigation/resolution.
• Plans designs and oversees execution of information management projects to implement information management systems processes and services; implements projects using strong project management skills and process improvement methodologies.
• Develops service models to implement policies procedures and priorities for program requirements; maintains awareness of current trends and developments in the fields related to area of assignment; incorporates new developments as appropriate; ensures processes policies and practices are interpreted and applied consistently and effectively.
• Develops system integration and migration strategies to ensure the long-term preservation and integrity of information and related metadata over their required lifetime as information systems are upgraded or replaced.
• Promotes awareness of agency-wide information management requirements and technology solutions as outlined in federal and state records retention laws; trains staff on their records and information management responsibilities on a regularly schedule and audited basis; partners with Human Resources to develop and track required training programs.
• Participates in the development and administration of contracts for goods or services with vendors.
• Champions & models Sound Transits core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity equity & inclusion in alignment with Sound Transits Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules regulations and procedures pertaining to their assigned duties and responsibilities which could include systems operations and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:
Education and Experience:Bachelors Degree in Library Science Archival Science Computer Science or closely related field. Four years of experience in project delivery with records management or enterprise content management projects to include exposure in content management document management or information architecture; OR an equivalent combination of education and experience.

Preferred Licenses or Certifications:

• ARMA AIIM or CSI certification

Required Knowledge and Skills:

• Principles and practices of computer science and information systems.
• Lean and Agile principles methods and techniques.
• Strong technical and functional problem-solving skills; analytical and quantitative organized and able to multi-task.
• Operational characteristics of a variety of complex computer and network systems applications hardware software and peripheral equipment
• Specialized records management requirements pertaining to public records including procedures and legal requirements necessary to maintain archive preserve and protect public records.
• Principles practices and procedures of automated and manual records management retrieval and storage.
• Operations services and activities of information systems programs.
• Eliciting and documenting business requirements and evolving them into functional requirements.
• Technical writing and documentation.
• Advanced-level knowledge of MS Office Azure Entra ID (Active Directory) PowerAutomate PowerApps PowerBI SharePoint administration or other specialized computer systems and applications.
• Advanced principles practices methods and techniques used in the troubleshooting and maintenance of systems and applications.
• Detecting isolating and resolving system and application problems using logical and methodical processes.
• Interpreting and administering records management and related policies and guidelines sufficient to administer discuss resolve and explain them to staff and other constituencies.
• Developing and operationalizing services to support compliant recordkeeping practices.
• Demonstrating strong interpersonal techniques and a consistent commitment and ability to work with diverse work groups and individuals.
• Project management techniques and principles.
• Establishing and maintain effective working relationships with inter-departmental staff management vendors outside agencies community groups and the general public.
• Interpreting and administering policies and procedures sufficient to administer discuss resolve and explain them to staff and other constituencies.
• English usage spelling grammar and punctuation.
• Principles of customer service.

Preferred Knowledge and Skills:

• Program/project management techniques and principles.
• Implementing enterprise-wide information management solutions for document and/or records management.
• Document and records management systems in general and familiarity with SharePoint including content types and managed metadata.
• Administering SharePoint and/or other enterprise content management tools.
• Pertinent federal state and local laws codes and regulations including Washington State public disclosure laws.
• Experience with design and construction document administration including knowledge of design and submittal approval process flows.

Physical Demands / Work Environment:

• Work is performed in a hybrid office environment.
• This position is responsible for thorough analysis troubleshooting and auditing; may be subject tobending climbing crawling eye/hand coordination grasping hearing pushing pulling reaching repetitive motion sitting standing talking seeing walkingand liftingand carrying up to 25 pounds.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class.

Required Experience:

Senior IC