Sales Support Specialist

• Bristol
• On-site

Job Description

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor residential and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles commercial passenger vehicles and overlanding vehicles in North America Latin America and the Caribbean. We are on a journey of continuous growth now looking for our next star a passionate Sales Support Specialist within our Sales capability. This position reports to Director of Sales and will work in Bristol IN.

About the position

As a Sales Support Specialist in the Sales team you will play a key role in strengthening relationships with OEM customers and ensuring smooth reliable sales experience. This position supports the broader Sales organization by helping translate customer needs into clear internal actions coordinating with cross functional teams and maintaining the operational backbone that keeps orders pricing and documentation running efficiently. Youll contribute to the accuracy of our sales pipeline assist in aligning demand with production and help enhance the tools and processes that enable the team to deliver exceptional service and performance.

Your main responsibilities

• Serve as an internal point of contact for OEM customers handling inquiries order status updates pricing questions and documentation needs.
• Prepare quotes enter and manage purchase orders and coordinate delivery schedules and changes.
• Partner with Engineering Operations Supply Chain and Quality to communicate requirements support product changes and assist with issue resolution.
• Support forecasting by reviewing customer demand tracking backlog and communicating shifts to internal teams.
• Provide required customer documentation and maintain accurate records in CRM/ERP systems.
• Assist with pricing updates contract terms and RFQ/RFP support.
• Prepare basic sales reports and dashboards to support account reviews and planning.
• Contribute to process improvements that enhance accuracy communication and overall customer experience.

What do we offer

You are offered an interesting role in a dynamic fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous which gives you great possibilities to evolve with the company.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact