Manager Digital & Social

About WPP Media

WPP is the trusted growth partner for the worlds leading brands. With exceptional talent trusted data and intelligence and world-class partnerships all united by ourpioneeringagentic marketing platform WPP Open we help clients navigate change capture opportunity and deliver transformational growth.

WPP Media is WPPs AI-driven media operating unit bringing together media data and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence clients see exactly where how and why their media investment is working.

For more information visit .

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people planet clients and communities. For more information visit .

WPP Media is WPPs global media a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit

At WPP Media we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each this role it will be critical to embrace WPP & WPP Medias shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
  
  
  

MANAGER CREATIVE SERVICES at WPP MEDIA

Location: This role is based at our WPP Campus in Mumbai India

Reporting: To the Creative Director Creative Services

About WPP & WPP Media: WPP is the creative transformation company. We use the power of creativity to build better futures for our people planet clients and communities (). WPP Media is WPPs global media collective bringing the best platforms people and partners together to create limitless opportunities for growth in a media-everywhere world (). At WPP Media our culture and people drive exceptional client and employee experiences.

We embrace our core values:

Be Extraordinary: Lead Collectively to Inspire transformational Creativity.
Create an Open environment: Balance People and Client Experiences by Cultivating Trust.
Lead Optimistically: Champion Growth and Development to Mobilize the Enterprise.

About the Role: We are looking for an individual who is highly motivated and client-focused. This pivotal role supports the client and internal teams ensuring seamless planning and execution of creative strategies. You will serve as the primary day-to-day client custodian and relationship holder as an expert in design and social media practices translating strategic visions into actionable creative and driving operational excellence across social media digital content and influencer marketing and Gen-AI creative initiatives. The ideal candidate is a proactive problem-solver with strong client management skills meticulous execution oversight and a passion for leveraging culture community data and creativity to transform brands.

Key Responsibilities: Client Relationship & Custodianship:
Act as the primary day-to-day contact for assigned client accounts building strong trusting relationships.
Ensure client satisfaction through project execution managing expectations and proactively addressing needs. Project Planning & Execution: Planning and execution of creative across social digital and influencer marketing campaigns with internal and external teams.
Maintain project timelines deliverables and budgets for successful campaign launches.
Identify and resolve operational roadblocks ensuring timely and quality delivery of client work.

Strategic Support & Growth:
Support the development and implementation of innovative brand roadmaps contributing insights on social media content and influencer trends.
Assist in tracking monthly projections pipeline progress and identifying upsell/cross-sell opportunities.

Cross-Functional Collaboration:
Work seamlessly with Creative Services Social Film Production Automation Gen-AI Creative Social Listening and Campaign Measurement teams. Facilitate collaboration across WPP agencies (e.g. Hogarth VML Ogilvy) for integrated client solutions.

Market & Trend Application:
Stay abreast of the latest design social media creative and influencer marketing trends applying insights to enhance client campaigns. Required Qualifications: 3-6 years of experience in social media and/or digital creative environments preferably in an agency or client-facing role.
Demonstrated portfolio showcasing involvement in innovative digital and social creative campaigns. Proven experience managing day-to-day client relationships and ensuring project execution.
Strong strategic and analytical thinking with a data-driven approach to creative solutions.
Understanding of emerging areas like Generative AI Creative and Creative Analytics Life at WPP Media & Benefits: Our passion for shaping the next era of media includes investing in our employees. WPP Media employees can tap into the global WPP Media & WPP networks to pursue passions grow networks and learn at the cutting edge of marketing and advertising.

Why WPP Media At WPP Media youll be part of a global powerhouse that shapes the future of advertising. We value agility innovation and a proactive approach. Youll have the autonomy to drive significant impact the resources of a world-class network and the opportunity to work alongside some of the brightest minds in the industry. If youre motivated and carry a passion for creative excellence along with a knack for navigating complex business landscapes we invite you to join our team. WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone belongs. We believe the best work happens when were together fostering creativity collaboration and connection. Thats why weve adopted a hybrid approach with teams in the office four days a week. If you require accommodations or flexibility please discuss this with the hiring team during the interview process.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work and were just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions grow their networks and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins sharing thought leadership and celebrating holidays and milestone events. Our benefits include competitive medical group retirement plans vision and dental insurance significant paid time off preferential partner discounts and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when were together fostering creativity collaboration and connection. Thats why weve adopted a hybrid approach with teams in the office around four days a week. If you require accommodations or flexibility please discuss this with the hiring team during the interview process.

Please read our Privacy Noticefor more information on how we process the information you provide.