Conference & Events Manager
Job Summary
JOINUS
At WottonHouse we make every guest and team member feel part of our story likeanything is possible. Our space is your space and we redefine what it means tooffer bespoke experiences. Our experiences are crafted exclusively offer friendly welcoming and authentic service that is personalto everyone with little touches that make all guests and staff feel wanted. Wemake people feel special. They deserve to be here.
The answeris yes what is the question We are architects of innovation; a little bitquirky and eccentric with a can-do attitude that helps to craft different andinventive experiences for all our House is steeped inhistory and natural wonder and we want everyone who visits to explore ourstory and become part of it. Botanicals are in our fabric and everything we doreflects areaware of our impact on the world around us andour choices reflect this. We are proud to have a Green Key award and we workclosely with our local community and hyper local suppliers when we and we have a sense of humour we are the flamingo in a flockof pigeons. Everything we do is Wonderfully Wotton.
OURHOTEL
WottonHouseis a countryside escape and a space to gather meet stay and dine;an experience in itself steeped in history and natural wonder bringing peopletogether to create memories. We are architects of innovation with a make ithappen attitude. Our space is your space crafted exclusively for you.
ItsWonderfully Wotton.
ItsWonderfully Wotton
Wonderfullywelcoming wonderfully Wotton
Wonderfullywhimsical wonderfully Wotton
Oh itsjust wonderfully Wotton!
TheWotton way its wonderfully Wotton
OURBENEFITS
You willhave access to a benefits package we believe truly works for our people
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity adoption & shared parental leave
- Course Sponsorship
- 30% F&B discount at RBH hotels
- Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over 1000 per year
And muchmuch more!
ANEVENING IN THE LIFE OF A BANQUETINGMANAGER ATOUR HOTEL
What youll be doing...
- You will be working alongside the Conference Manager where you will be taking a daily handover before taking the reins to run your event through the afternoon and into the evening
- As Banqueting Manager you will be responsible for working with the Chef and your Banqueting team members to deliver Wedding and Banqueting events and residential conference dinners ensuring all logistics and operations run smoothly and align with client expectations.
- Oversee room setups AV requirements and staff coordination to create a seamless guest experiences.
- Lead train and motivate the evening teams to deliver exceptional food and event service with a Yes is the answer whats the question mindset.
- Act as the main point of contact for the team during events ensuring swift resolution of any issues.
- Act as the face of Wotton House on event days ensuring every client feels valued and supported.
- Build strong relationships with clients on-site ensuring their vision is flawlessly executed.
- Collaborate closely with sales coordinators and other departments to ensure events transition smoothly from planning to execution.
- Continuously evaluate and improve operational processes to maintain the highest service standards.
- Anticipate challenges identify solutions and ensure every detail is meticulously managed for a flawless guest experience.
What we need from you
- Proven experience in event or banqueting management within a luxury or boutique hotel setting.
- Strong leadership skills with the ability to inspire a team and maintain composure under pressure.
- Excellent organizational and multitasking abilities to manage multiple events simultaneously.
- Exceptional communication and problem-solving skills.
- A passion for delivering outstanding service and a commitment to exceeding guest expectations.
EQUAL OPPORTUNITIES
RBHHospitality Management is an equal opportunity employer. We believe in hiring adiverse workforce and sustaining an inclusive people-first culture. If at anypoint throughout our process you require reasonable adjustments please contact
Required Experience:
Manager