Experience Coordinator

Leif Johnson Ford

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profile Job Location:

Austin, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 9 days ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a highly organized and customer focused Experience Coordinator to support our dealerships Mobile Service and Pickup & Delivery operations. This is an in person role that is responsible for scheduling appointments performing outreach confirming customer information routing mobile service appointments efficiently and scheduling pickup/delivery of customer vehicles and coordinating drivers.

Key Responsibilities:

Perform outreach to obtain mobile service and pickup/delivery appointments

Verify and update customer contact information

Coordinate Pickup & Delivery logistics with drivers and customers

Help grow the business through consistent execution and customer satisfaction

Qualifications:

Strong communication and organizational skills

Ability to multitask in a fast-paced dealership environment

Customer-service mindset with attention to detail

Ideal Candidate:

A self-starter who can keep operations organized offer services available to customers and deliver a high-level customer experience. Need someone who is able to be in person 5 days per week.


Required Experience:

IC

We are seeking a highly organized and customer focused Experience Coordinator to support our dealerships Mobile Service and Pickup & Delivery operations. This is an in person role that is responsible for scheduling appointments performing outreach confirming customer information routing mobile servi...
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About Company

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Austin, TX dealership offering low prices, great rebates & incentives, used cars, service, and parts to Austin drivers. We serve Austin, Hutto, Manor, Buda, Round Rock, and our dealership is located near Maxwell. Come visit our dealership today! | 501 E Koenig Ln Austin, TX 78751 ... View more

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