Operations Manager
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
DUTIES AND RESPONSIBILITIES:
- The main point of contact with the clients management for operational issues.
- Managing integration and transition of projects and people.
- Data integrity management analysis and MIS management.
- Service Provider relationship management negotiation and internal process flow management.
- Service provider service auditing and constant improvement.
- Develop and maintain products services and pricing.
- Partner with cross-functional support teams in improving the tools and systems.
- Collaborate with all relevant stockholders to ensure seamless business execution and uphold company values.
- Client onboarding and workflow management.
- Marketing plans and campaigns coordination.
- Client newsletters and promotions.
- Perform quality controls and monitor production KPIs.
- Management of CRM data flow and quality assurance
- Lead in identifying and implementing operational efficiency. This includes development management and expansion of teams and systems.
- Responsible for correct procedures and processes training improvement of resource management and developing KPIs for reporting.
Educational Skills and Experience:
- Bachelors degree preferably in business
- 6-10 years in product development vendor management and operations management role
Qualifications:
- Ability to communicate with clients partners and colleagues at a senior level.
- Excellent presentation skills.
