Senior Product Experience Manager
New York City, NY - USA
Job Summary
Your mission
To strengthen our team we are looking for a SENIOR PRODUCT EXPERIENCE MANAGER who is a versatile high-impact role designed for a builder who thrives in fast-moving environments. This is a pinch hitter position where youll work across consumercacing features internal tooling and partnerfacing experiences as the product and team take shape.
Your profile
The Senior Product Experience Manager sits at the inrersection of product strategy commercial execution & partner success. This role combines the mindset of a product lead the fluency of a sales engineer & the empathy of client service to ensure partners understand adopt & succeed with L1VEs offering.
You will work closely with commercial teams during the sales process to translate L1VEs capabilities into clear partner value then own the transition into defining partner-specific product requirements delivery expectations & ongoing feedback loops. Your work ensures that partner confidence over time without fragmeting the core product.
End-to-End Product & Event Delivery
- Establish and run the Operating model that ensures product features & L1VE events are delivered smoothly & consistently
- Own launch readiness for L1VE experiences including timelines dependencies & go/no-go criteria
Systems Workflows & Rituals
- Design & maintain planning prioritization & delivery workflows across pods
- Define & run core rituals (planning reviews retrospective post-event learnings)
- Create clarity around roles handoffs & decision-making
L1VE Ops Enablement
- Partner cloesely with Production to operationalize L1VE event readiness
- Develop & maintain event playbooks by vertical
- Ensure cross-functional coordination during L1VE moments & post-event follow-up
Measurement & Outcomes
- Define what success looks like for launches & events in partnership with product & data
- Ensure teams are capturing the right signals (delivery quality partner confidence & engagement
- Translate learnings into process & roadmap improvements
Cross-Functional Alignment
- Act as trhe connective tissue across product UX content production data & engineering
- Surface risks early & drive resolution before they impact launches or partners
- Create shared accountability without becoming bureaucratic
Why us
The salary for this position is between $120000 - $150000 USD per year (actual salary will be determined in t by experience and geographic location).
Were based in lower Manhattan and Berlin. This role is hybrid. Specific in-office days and/or travel will be discussed during the interview process with flexibility to align with team needs. Please note that while we do not expect our hybrid policy to change the number of required in-office days may be adjusted over time.
We provide a wide range of health and other standard benefits including PTO.
L1VE dedicated to promoting Equal Opportunity employment practices. We evaluate all applicants without discrimination based on race color religion creed national origin age sex gender marital status sexual orientation and identity genetic information veteran status citizenship or any other characteristics in accordance with applicable federal state and local laws. We encourage applicants from a variety of backgrounds experiences and skill sets.
ARE YOU deeply organized Operating at the intersection of product engineering & L1VE or complex delivery Calm under pressure & thrive when the stakes are high Comfortable in front of clients & executive teams & can communicate effectively in these rooms You work in Product Management Partner Success Management Client Services or related (7 years) You know how to bring ambiguous fast moving environments! Youre respected as a partner not feared as a gatekeeper! You own a background in consumer products content media L1VE events or platforms. Proven in success scaling delivery in cross-functional teams!
Comfort working in early-stage or rapidly evolving organizations!
THEN become part of our L1VE-team & shape the technological future of immersive media with us - we look forward to receiving your application!
Contact person
Alexandra Reimann
About Company
We are L1VE an ambitious tech start-up based in Berlin with a clear growth strategy. We enable sports concert and show fans worldwide to experience events as if they were truly there. As our ambitions and success grow so does our team. We are looking for smart hands-on thinkers and do ... View more