FRFS Operations Support Analyst
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Job Location:
Kansas City, KS - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Company
Federal Reserve Bank of Kansas CityFederal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions Fedwire Funds and Securities the National Settlement Service (NSS) FedCash1 FedACH Check Services and the FedNow Service. FRFS operates as a fully integrated organization with groups dedicated to customer experience operations technology product and customer/industry management enterprise services payments system improvement and one focused on the ongoing growth and development of the FedNow instant payment service. Our strategy defines our future direction seeking to offer a fully integrated product suite that provides speed resilience and choice in meeting the payments needs of FRFS customers across the United States. Through our Enterprise structure we strive to meet the needs of the marketplace for new products and services with speed and agility seek to provide a robust and unified customer experience and work to create career growth opportunities for FRFS staff.The FRFS Enterprise operates with a customer-first mindset comprised of team members seeking to do the best work of their careers in pursuit of our important central bank mission.
The Operations Group within the Federal Reserve Financial Services(FRFS) Enterprise delivers payment services to our customers. Operating around the clock and around the calendar across the full customer lifecycle we onboard customers deliver Check FedACH Fedwire Funds FedwireSecurities the National Settlement Service our FedLine customer access solutionsandFedNowSMservices. We also support customer testing and spearhead resolution of any issues that we or our customers short we deliver the services that our customers rely on when they choose Federal Reserve Financial Services.
Your role asanAnalyst
Build a strong understanding of Operations Group functions and serve as atrusted partner across teams supporting a wide range of analytical process and project needs
Lead and coordinate cross-functional projects partnering closely with teams to drive progress manage dependencies and keep work on track
Support key Operations Strategy areas including strategic planning and reporting financial planning and analysis internal communications identity and access management records management and operations compliance
Serve as a thought leader for solving complex business problems with innovative solutions and approaches that maximize business value and desired outcomes
Manage recurring business processes (e.g. quarterly reviewsstrategic reportingcustomer compliance) while continually improving their effectiveness
Provideexpertiseto the team andsupport less experienced staff through coaching delegation and work review
Lead orsupportad hoc deliverables
Requirements
Typically requires Bachelors degree from an accredited college or university or equivalent combination ofdirectly relatededucation and/or experience
Typically requires at least 6 years of relevant work experience.
Demonstratedability to take initiativeanticipateneeds and manage responsibilities and keep projects and processes moving forward with limited oversightExhibits agility and resilience in navigating evolving needs organizational shifts and shifting priorities
Applies strong criticalthinking skills topull together information fromdifferent placesandformstrong recommendations and well-reasoned decisionseven with limited direction
Strongwritten and verbalcommunicationskillswith the abilityto shareideas clearly and conciselyand adjust the message for different audiences
Skilled atbuilding strong partnershipswith people indifferent rolesand collaborating to get work done.
Federal Reserve Financial Services (FRFS) and/or financial services/payments experiencedesired
Locations:
The selected candidate willresidewithin a reasonable commuting distancedefined by theemploying Reserve Bank and will work full-time onsite.
The following Reserve Bank locations are preferred due to the concentration of FRFS operations team members in these locations: Atlanta Boston Kansas City Minneapolis New York and Richmond.
Screening:
This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. The candidates start date may be impacted by completion of the screening. The areas screened may include education/employment verification criminal history credit history and reference checks.
In some cases positions require access to confidential supervisory information access to which is limited to Protected Individuals as defined by regulation of the Board of Governors of the Federal Reserve System 12 CFR 268.205. Protected Individuals include but are not limited to U.S. citizens U.S. nationals and lawful permanent resident aliens (also known as green card holders) who are eligible for and seeking United States citizenship within the requisite timeframes.
Sponsorship:
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
This end date for this posting is May 4 2026
Full Time / Part Time
Full timeRegular / Temporary
RegularJob Exempt (Yes / No)
YesJob Category
Operations Family GroupWork Shift
First (United States of America)The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers ( or through verified Federal Reserve Bank social media channels.
Required Experience:
IC
About Company
One of 12 regional banks in the Federal Reserve System, the Federal Reserve Bank of Kansas City oversees system member banks and bank holding companies in Colorado, Kansas, Nebraska, northern New Mexico, Oklahoma, western Missouri, and Wyoming. The bank also has branch offices in Denv ... View more
