Sr. Data Governance Analyst

Black Duck Software Inc. helps organizations build secure high-quality software minimizing risks while maximizing speed and productivity. Black Duck a recognized pioneer in application security provides SAST SCA and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code open source components and application behavior. With a combination of industry-leading tools services and expertise only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

Black Duck is seeking a Senior Data Governance Analyst to ensure the accuracy consistency and integrity of customer and sales data across Salesforce and relatedgotomarketsystems. This roleoperatesas a senior professional individual contributor responsible for executing and applying established data governance standards resolving complex data issues and supporting the ongoing health of account contact lead and opportunity data.

The role requires deep practical knowledge of Salesforce data structures GTM processes and downstream impactstoterritory alignment quotas renewals forecasting and reporting. The Senior Data Governance Analyst works independently within defined governance frameworks applies judgment tononstandardcases and partners closely with Sales Operations Marketing Finance Customer Success and Systems teams to ensure trusted data across the organization.

Key Responsibilities

• Execute Account Data Governance Standards-Independently manage account data validation enrichment and maintenance activities in Salesforce. Apply established data rules to ensure required fields enrichment attributes and structural standards are consistentlymaintainedacross accounts to support sales execution and reporting accuracy.

• Account Enrichment & Exception Handling-Perform account enrichment usingthirdpartydata providers () and resolve enrichment exceptions related to mismatched company names websites addresses industries or employee causes of enrichment failures and apply corrective actions within defined governance guidelines.

• Account Hierarchy & Deduplication-Maintainaccurateaccount hierarchies by applying Domestic Ultimate and Global Ultimate and merge duplicate account records using established criteria ensuring preservation of customer history identifiers andhierarchyintegrity. SupportM&Adrivenmerges following documentedcrossfunctionalreview processes.

• Territory & Ownership Data Support-Execute territory designation segmentation and ownership updates based on approved GTM rules. Validate that ownership or territory changes do not negativelyimpactactive revenue renewals quota alignment or hierarchy consistency escalating exceptions asrequired.

• Contact & Lead Data Integrity-Apply governance rules for contact and lead maintenance including account association ownership updatesmerges and email change handling. Ensure compliance with data privacy and consent requirements whilemaintainingcleanaccuratecontact and lead data for sales and marketing execution.

• Opportunity Data Quality Support-Support opportunity data hygiene byvalidatingopportunity business types renewal alignment to active customer accounts and deletion requests. Ensure related opportunity teamsremainaligned following account or ownership changes.

• Data Governance Case Resolution-Independently manage and resolve inbound Data Governance casessubmittedthrough Salesforce or the DG mailbox. Apply governance standards consistently assessnonroutinerequests communicate outcomes clearly and document decisions for auditability and repeatability.
• Continuous Process Improvement-Identifyrecurring data quality issues operational gaps or inefficiencies within existing governance processes. Provide recommendations for process improvements documentation updates or automation opportunities to senior team members and functional partners.

Qualifications and Skills

• 6 years of experience in Sales Operations Data Governance CRM operations or data qualityfocused roles.

• Strong handson experience with Salesforce (Accounts Contacts Leads Opportunities) including data maintenance validation and bulk updates.

• Solid understanding of account hierarchies territory models ownership rules and GTM data dependencies.

• Experience working with data enrichment tools (e.g. D&B ZoomInfo etc) and resolving enrichment discrepancies.

• Advancedproficiencyin Excel and comfort using tools such as Salesforce Inspector dataLoaderor similar utilities.

• Strongwritten and verbal communication skills with the ability to explain governance decisions to crossfunctional stakeholders.

• Approaches work with a processdriven and ownership mindset ensuring decisions are auditready repeatable and aligned to GTM and DG guidelines.

• Highly diligent and disciplined professional with strong attention to detail and a consistent focus on data accuracy and governance standards.

• Demonstrates strong problemsolving skills able to analyze complex nonstandard dataissuesand apply judgment within established governance frameworks.

• Maintains a positive and collaborative attitude even when dealing with complex escalations tight deadlines or crossfunctional dependencies.

• Graduate with a solid academic foundation supporting analytical thinking structured problem solving and professional rigor.

Black Duck considers all applicants for employment without regard to race color religion sex gender preference national origin age disability or status as a Covered Veteran in accordance with federal addition Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.