Senior Business Systems Analyst

Project Scope:

The Senior Business Systems Analyst supports Information Technology initiatives through business analysis data analysis reporting and project coordination. This role leads complex analytical efforts develops executive-level dashboards and presentation materials and supports Infrastructure and End User Compute (EUC) initiatives. The position also conducts workforce and operational research supports capital and operational projects and assists in aligning technology processes with organizational goals

Roles/Responsibilities:

Milestone Deliverables:

Project & Requirements

• Documented business and technical requirements for IT Infrastructure and EUC projects.
• Completed project timelines deliverable trackers and stakeholder communication materials.

Reporting & Analytics

• Executive dashboards showing KPIs and operational trends.
• Leadership-ready reports briefing decks and status summaries.

Operational Support

• Updated process documentation and workflows for Infrastructure and EUC teams.
• Process improvement recommendations with measurable outcomes.

Research & Governance

• Workforce and job classification research reports.
• Governance materials including decision papers and milestone updates.

Daily/Weekly expectations:

Daily

• Review project updates and operational data.
• Respond to stakeholder questions and clarify requirements.
• Update trackers documentation and reporting artifacts.
• Support Infrastructure/EUC teams with active tasks and process documentation.
• Prepare materials for upcoming meetings or briefings.

Weekly

• • Lead or participate in project status meetings and workshops.
  • Deliver weekly progress reports and updated dashboards.
  • Validate requirements with teams and refine documentation.
  • Monitor project milestones and update leadership reports.
  • Conduct ongoing research and identify improvement opportunities.

Mandatory Skills:

1. Expert level/Minimum five (5) years experience Business systems analysis IT project coordination data analysis or related work.
2. Expert level/Minimum five (5) years experience supporting enterprise IT environments or operational technology initiatives preferred
3. Expert level/Minimum five (5) years experience developing executive-level reports dashboards or presentation materials preferred.
4. Expert level/Minimum five (5) years experience with Infrastructure EUC or enterprise technology environments preferred.
5. Demonstrates professional organization documentation communication and interpersonal skills.
6. Pass a stringent criminal background check. (May take up to four weeks)

Desirable Skills

1. Strong analytical problem-solving and communication skills.
2. Ability to create clear professional executive-level reports and presentations.
3. Knowledge of business analysis practices and project coordination methodologies.
4. Ability to collaborate across teams and manage multiple initiatives simultaneously.
5. Skilled in data analysis reporting tools and performance measurement.
6. Ability to organize complex information and communicate findings effectively.
7. Strong written documentation and presentation development skills