Surgery Scheduler

Greetings

I hope this email finds you well. My name is Pradeep Singh from SDK Software Inc/ Siri InfoSolutions Inc. I came across your profile in our internal database/job boards and based on your experience I believe you could be an excellent fit for the following position with one of our clients. If you are interested and looking for a new job please reply with your updated resume. Id be glad to schedule a quick call to discuss further.

Title: Surgery Scheduler

Location: Santa Monica CA

Duration: 3 month with possibilities of extension

Shift: Day 5x8-Hour (08:00 17:00)

***Previous surgery/procedure scheduling and insurance authorizations experience is required and must be clearly shown on the resume***

**Worker Compensation Experience**

Required:
* HSD/GED
* Flu Vaccination (no exemption/no declinations)
* 2 years of experience with surgery/procedure scheduling
* 1 year of experience with insurance authorizations
* Experience with Epic EMR

Preferred:
* Previous experience as PSR or MA
* Surgery center or hospital experience highly preferred.
* Experience with scheduling spinal procedures and total joint procedures

Primary Duties and Responsibilities
Handles all scheduling for patient including pre-op and post-op appointments verifying insurance obtaining surgery authorizations health clearances for the patient. Ensures all pre-op studies are scheduled and completed and that clinical staff and OR times are scheduled for the procedure.
Reviews with patient the risks and benefits of surgery/procedure per Doctors orders and will enlist the patient in the appropriate education classes prior to the surgery as directed by the Physician
Serves as a primary point of contact for the patient and will act as a liaison with the physician patient and other departments both internal and external; Serves as a resource and support to the patients before during and after surgery.
Ensures that all arrangements have been made for each surgical procedure including obtaining necessary special equipment requested by physician for specific procedures.
Serves as a resource (pre post and during surgery) and supports the patients by responding to patient inquiries and complaints if needed provides service recovery and/or escalate issues to the supervisor when necessary.
Provides direct concierge coordination between office and patient designee.
Manages physician referral work queues by completing referrals.
Handles physician correspondence forms and request for authorizations and the physicians calendar and other transcription needs as required.
Prepares charts and reviews/performs/updates demographics and insurance information.
Works with the billing team to provide information for requested audits and ensures that the appropriate surgical reports and charges are sent to the billing department.
Collaborates with workers comp adjusters and case managers on workerss comp request for authorizations and will follow up to ensure completion of authorization and documentation.
Provides clinical or administrative support based on operational needs.

Vaccinations process:

1. Need immunization records for MMR and varicella Mumps Measles & Rubella and Varicella) should be positive if you have negative results in any of these then you have to take 2 MMR vaccinations with a gap of 28 days since you cannot take 2MMR vaccinations at a time.
2. For TB test you have other available options- TSPOT or QF TB Gold or 2 step PPDs for 2 step PPDs you need visit clinic twice and to get these results it may take more than 1 week and should provide latest documents 2019 valid within 3 months )
3. Annual Physical.
4. COVID Vaccinated

Thank you

Regards

Pradeep Singh

Senior Recruiter Healthcare & IT

SDK Software Inc (Siri InfoSolutions Group)

(D)

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