Customer Service Inbound II

Biogensys

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profile Job Location:

Trenton, NJ - USA

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

We are hiring a Customer Service Inbound II for one of our clients in Trenton NJ.

Job Description:

  • Answer telephone inquiries on the Divisions automated Contact Center
  • Assist customers inquiries regarding Business tax/employer registry public business filings and records Notaries Public Business Records Apostilles and other programs administered by DORES
  • Make authorized updates to online accounts. i.e. add/end eligibilities update addresses.
  • Put aside those that require higher level changes.
  • Update business sales tax information application to a non-reporting status within the system.
  • Update tax eligibility in application to add special eligibilities

Skills required:

  • Computer skills which includes Microsoft Outlook Word Excel
  • Ability to perform simple data entry
  • Ability to deal with people patiently
  • Desired customer service experience
  • Call center experience a plus

Education required:

  • Must Have High School Diploma

Work hours:

  • 37.5 hours a week
  • 1/2-hour lunch (unpaid)

Additional information:

  • No remote
  • Parking Accommodations

About Us:

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment that enables to find the high quality of talent with high success rate of talent delivery keeps us continue to be the best in the industry. By responding to this job posting you are consenting to receive text/SMS messages from us. Thank you.

We are hiring a Customer Service Inbound II for one of our clients in Trenton NJ. Job Description: Answer telephone inquiries on the Divisions automated Contact Center Assist customers inquiries regarding Business tax/employer registry public business filings and records Notaries Public Business R...
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