Salesforce QA Tester

Role Descriptions: Job Title Salesforce QA Tester (Sales Cloud CTI)Role OverviewWe are looking for a detail-oriented QA professional with strong experience in testing Salesforce Sales Cloud implementations and CTI (Computer Telephony Integration) solutions. The ideal candidate will ensure quality and reliability across Salesforce configurations integrations and ResponsibilitiesTesting Quality AssuranceoDevelop and execute test plans test cases and test scripts for Salesforce Sales Cloud features and CTI functional regression integration and UAT workflows automation and security settings within CTI functionality including call routing screen pops and softphone ManagementoIdentify document and track defects using tools like Jira or with developers and admins to resolve issues Process ValidationoEnsure Salesforce configurations align with business data integrity and system performance ReportingoMaintain detailed test documentation and provide regular QA status and update test cases for new features and Skills QualificationsTechnical Skillso3 years of QA experience with Salesforce Sales -on experience testing CTI integrations oFamiliarity with Salesforce declarative features and data with QA Automation tools is a SkillsoStrong analytical and problem-solving communication and documentation (Preferred)oSalesforce Administrator or Sales Cloud Consultant.
Essential Skills: Salesforce QA

Skills: Salesforce
Experience Required: 8-10

Top 3 Required Skills:
Salesforce Sales Cloud QA Testing
CTI / Telephony Integration Testing (call routing screen pops softphone)
Functional Integration and UAT Testing in Salesforce
Top 3 Preferred Skills:
Jira or similar defect tracking tools
Salesforce declarative features & data model knowledge
QA Automation tools (nice to have)
Education Requirements: Bachelors degree in Computer Science Information Technology or related field (preferred)
Years of Experience: 3 years of QA experience with Salesforce Sales Clou